Full-Time

Head of Legal

Posted on 8/7/2024

Acqueon

Acqueon

201-500 employees

Omnichannel campaign management software provider

Enterprise Software
Fintech
Healthcare

Senior

Dallas, TX, USA

Category
Legal
Legal & Compliance
Requirements
  • 10-15+ years of experience working in corporate law or council
  • Comprehensive knowledge of SaaS company practices
  • Excellent written and communication skills
  • Excellent interpersonal skills
  • Strong functional acumen
  • Excellent planning skills, ability to effectively manage priorities for self to meet business requirements and deadlines in a dynamic and fast-paced environment
  • Self-Leadership skills, ability to drive and motivate team to achieve results, and ability to influence and inspire action
  • Meticulous attention to detail and accuracy in work
  • Flexibility and the ability to thrive in a fast-paced environment
Responsibilities
  • Develop and implement the company’s legal strategy in alignment with its business goals.
  • Provide legal advice to executives and senior management on various legal matters, including contracts, compliance, and risk management.
  • Oversee the drafting, negotiation, and management of contracts with clients, vendors, and partners.
  • Ensure that contracts are legally sound and mitigate risks for the company.
  • Ensure the company complies with all relevant laws and regulations in US, India, and Canada, including data protection laws, intellectual property laws, and industry-specific regulations.
  • Monitor changes in legislation that could impact the company and adjust policies and practices accordingly.
  • Manage the company’s intellectual property portfolio, including patents, trademarks, copyrights, and trade secrets.
  • Oversee IP strategy, including protection, enforcement, and licensing of IP assets.
  • Identify potential legal risks and develop strategies to mitigate them.
  • Handle litigation and dispute resolution, including managing outside counsel when necessary.
  • Ensure that the company’s governance practices comply with legal requirements and best practices.
  • Support the board of directors and management with corporate governance issues and documentation.
  • Develop and implement internal policies and procedures to ensure legal compliance and risk management.
  • Provide training and resources to employees on legal matters and company policies.
  • Oversee any legal disputes or litigation involving the company.
  • Coordinate with external legal counsel and manage the company’s legal budget.
  • Support mergers, acquisitions, and other corporate transactions from a legal perspective.
  • Conduct due diligence and ensure legal aspects of transactions are addressed.
  • Lead and manage the legal department, including recruiting, mentoring, and evaluating team members.
  • Allocate resources and manage the legal budget effectively.
  • Act as a liaison between the company and external stakeholders, including regulators, industry groups, and legal entities.
  • Communicate legal issues and developments to internal and external parties as necessary.

Acqueon specializes in omnichannel campaign management software that helps businesses engage with their customers through various communication channels, including phone, email, and social media. Their software utilizes Predictive Dialing, which automatically calls a list of numbers and connects answered calls to agents, making call centers more efficient. Additionally, Acqueon employs Artificial Intelligence to analyze customer data, predict outcomes, and recommend the best actions for agents, enhancing the effectiveness of customer interactions. Unlike many competitors, Acqueon offers a comprehensive suite of tools that includes intelligent workflows, privacy compliance, and identity verification, all managed from a unified admin command center. The company's goal is to empower businesses, particularly in sectors like banking and telehealth, to maintain strong customer engagement, even during challenging times like the COVID-19 pandemic.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Dallas, Texas

Founded

2019

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

8%

2 year growth

22%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acqueon's AI-driven sentiment analysis enhances customer interaction quality.
  • The demand for AI-powered chatbots in telehealth is increasing.
  • Acqueon's platform supports proactive customer engagement, driving triple-digit growth.

What critics are saying

  • Five9's acquisition may lead to integration challenges and cultural clashes.
  • Partnership with Cresta exposes Acqueon to AI biases and inaccuracies.
  • Rapid expansion targets may strain resources and lead to operational inefficiencies.

What makes Acqueon unique

  • Acqueon specializes in omnichannel campaign management for sales, service, and collections.
  • The platform leverages AI and Predictive Dialing to enhance customer engagement.
  • Acqueon offers privacy compliance and identity verification tools for secure communications.

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