Credit Analyst 1

• Monitor and report amounts due to the organization and ensure the appropriate B2B collection calls are issued to solicit payment on overdue accounts
• Set up new customers and ensure various documents are completed in the appropriate manner
• Ensure compliance with industry regulations by maintaining the state delinquency list – posting and removal
• Post electronic payments to customer accounts and research unapplied payments
• Engage in various internet-based eProcurement vendor portals to effectively resolve disputed invoices
• Responsible for credit review to resolve discrepancies that arise due to inaccuracies such as incorrect pricing, quantity and breakage
• Gather documents related to the invoice such as proof of delivery to research and resolve the short payment driving delinquency
• Deduction resolution – Identify, research, and reconcile customer deductions and deposit errors
• Interpret and develop a thorough understanding of problems and opportunities, ability to develop and communicate the story to various levels of leadership
• Research, analyze and resolve customer invoice disputes with prudent decision making including the execution of any required credit in the financial system
• Effectively engage to foster and maintain collaborative relationships with customers, branch management, sales, warehouse, delivery, and customer service departments
• Assist the Credit Supervisor with identifying credit exposure
• Accuracy – Ability to perform work accurately and thoroughly
• Communication – Ability to communicate while building and maintaining positive relationships
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems.
• Problem Solving – Ability to find solutions for or to deal proactively with work-related problems
• Working Under Pressure – Ability to complete assigned tasks under stressful situations while maintaining a positive attitude
• Organization – Ability to organize and plan work to meet established deadlines
• Independence – Ability to work independently with minimal supervision, make appropriate decisions, follow through and make recommendations
• Customer Service – Excellent customer service skills required

• Bachelor’s degree in Accounting or Business-related field preferred
• Knowledge of Accounts Receivable, Dispute Resolution and Credit Functions
• Functional understanding of Electronic Data Interchange (EDI) utilized in the digital exchange of business documents
• Excellent planning skills with the ability to manage and organize various efforts to achieve desired results
• Computer proficiency with Microsoft (Word, Excel, Outlook, PowerPoint) and Internet applications -I Series/AS400 experience preferred
• Legally permitted to work in the United States