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Channel Enablement Program Manager
Itsm
Posted on 9/13/2022
INACTIVE
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Marketing
Communications
Requirements
  • Minimum 3 years of experience in a Program Management or Project Management role, with experience leading Enterprise-level projects
  • Enablement or Learning and Development background including deep understanding of adult learning theories and instructional methodologies
  • Understanding of change management processes and best practices, including external and internal audiences
  • Ability to solve problems and manage input from multiple stakeholders; provide potential solutions when there is uncertainty and facilitate decision-making when there is not always a process, system or solution in place
  • Experience collaborating with our teams and partners across different departments and geographies
  • Global mindset and the ability to view learning programs at scale
  • Atlassian is a dynamic, fast-paced company, so adaptability and flexibility are a must
  • Demonstrated ability to build trusted relationships across diverse range of stakeholders and to work across boundaries to deliver results
  • Metrics-driven. You use data to frame, inform and guide the prioritization and decision making process, to manage the health of your programs through delivery, and to assess the success and impact once you are done
  • An ability to think strategically but dive into details when needed
  • Strong influencing skills. As an individual contributor, you will rely on lots of other people to help define the plan and get it executed
  • Excellent communication skills and executive presence
  • Successful experience working with Global Partners in a XaaS environment and understanding the consultative conversations taking place
Responsibilities
  • Ensure the Partner community is aware of and prepared for product, feature, pricing and tooling changes mandated by the company
  • Project manage enablement aspects of launches and ensure all stakeholders are aware of deliverables, and timelines
  • Establish strong trusted partnerships with cross-functional teams (Partner Success, Partner Programs, Channel Operations, Product Marketing, CSI, Marketplace, and Learning Design) to create and launch quality, purpose-built enablement content and partner resources
  • Coach stakeholders on enablement best practices; including how to provide necessary inputs for creating an enablement strategy (ie business outcomes, learning objectives) to identify the right goals
  • Contribute ideas on the development of partner program frameworks, policies, processes and tools that best drive Atlassian's Channel strategy
  • Create sustainable self-enablement for partners today and be excited to create and evolve high-touch enablement programs for strategic partners in the future
  • Create meaningful enablement metrics and targets that reflect a growing capability in all areas in the channel partner ecosystem and show the results of our efforts Support the creation of standardized metrics and evaluation processes across learning programs to ensure data driven approach when evaluating and addressing learning needs
Atlassian

5,001-10,000 employees

Software tools for development & project management
Company Overview
Atlassian's mission is to help unleash the potential of every team. The company operates software tools – JIRA, BitBucket, Trello, and more – for team and project management.
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Flexible or health savings accounts
  • Short-term disability insurance
  • Long-term disability insurance
  • Retirement savings plans
  • Paid time off
  • Catered lunches, wellness reimbursements, onsite fitness
Company Core Values
  • Open company, no bullshit - Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires equal parts brains (what to say), thoughtfulness (when to say it), and caring (how it’s said)
  • Build with heart and balance - “Measure twice, cut once.” Whether you're building a birdhouse or a business, this is good advice. Passion and urgency infuse everything we do, alongside the wisdom to consider options fully and with care. Then we make the cut, and we get to work
  • Don’t #@!% the customer - Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first
  • Play, as a team - We spend a huge amount of our time at work. So the more that time doesn’t feel like “work,” the better. We can be serious, without taking ourselves too seriously. We strive to put what’s right for the team first – whether in a meeting room or on a football pitch
  • Be the change you seek - All Atlassians should have the courage and resourcefulness to spark change – to make better our products, our people, our place. Continuous improvement is a shared responsibility. Action is an independent one