Facebook pixel

Cloud Security Architect
Central
Confirmed live in the last 24 hours
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Google Cloud Platform
Management
Microsoft Azure
Kubernetes
Requirements
  • 3+ years relevant work experience in a customer success or support related role
  • Strong communication and project management skills
  • Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions
  • Existing knowledge of (and experience with) cloud platform features, capabilities, and best uses
  • Experience with cloud containers and/or Kubernetes
  • Familiarity with dev-ops tools and processes, and CI/CD systems
  • Familiarity with security products and/or offerings
  • Excellent organizational and time management skills
  • Self-starter, self-directed and independent thinker
  • Ability to multi-task and work in a fast-paced environment
  • Knowledge and experience with GCP, Azure, and/or AWS
Responsibilities
  • Proactively solve customer support requests and coordinate resolutions with engineering teams
  • Be a customer advocate regarding product roadmap and process improvements
  • Assist customers in implementing custom integrations
  • Ensure customers are maximizing their return on investment by implementing Wiz to achieve their security objectives
  • Identify risks and work with the account team to build a risk mitigation plan
  • Develop a playbook of typical technical challenges faced by customers; as well as common objectives to appropriately solve their issues/concerns
Wiz

201-500 employees

Cloud Infrastructure Security Software
Company mission
Wiz’s mission is to help organizations create secure cloud environments that accelerate their businesses. The company created a normalizing layer between cloud environments within their platform to enable organizations to rapidly identify and remove critical risks.