Senior Analyst

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

At TELUS Health, we bring clarity to plan options and simplify communications between members, administrators, and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations and transactions. Are you ready to take your career to the next level and make a real impact?

Why TELUS Health?

With us, you’ll experience:

• A vibrant and dynamic team environment where collaboration is key

• Engaging projects and mandates that foster growth and development

• Career opportunities geared toward your professional advancement

• The flexibility to work in the office, remotely, or a hybrid of both

• A flexible schedule and a comprehensive benefits program

What you’ll do

As a Senior Analyst, you’ll play a critical role in administering pension plans and providing analytical and administration support. Here’s what you’ll do:

• Respond to plan inquiries and requests from clients promptly and professionally

• Calculate and process timely payment of termination, retirement, and death benefits for medium-sized plans and review such for simple plans

• Foster strong relationships between clients and the consulting team

• Coordinate information flow between clients and trustees effectively

• Reconcile plan assets and plan memberships with precision

• Train new analysts on systems and procedures to ensure consistency

• Prepare year-end annual pension statements accurately

• Prepare membership and asset data for actuarial valuations conscientiously

• Apply and interpret pension benefit calculations in accordance with plan provisions and legislative requirements

• Work with pension databases to ensure data accuracy

• Attend internal training sessions to stay updated on industry trends and topics

• Participate in client meetings and presentations to add value

• Assist with special projects as required to support team goals

What you bring

We’re looking for an experienced and skilled individual with:

• 3 to 5 years of Defined Benefit pension administration experience (including complex retirement, termination, death, and marriage breakdown calculations)

• Post-secondary education (preferably in Mathematics, Statistics, Actuarial Science) or relevant courses related to Pension Administration

• Advanced knowledge of Defined Benefit pension plans and provincial pension and tax legislation

• Experience reviewing pension calculations and member transactions

• The ability to lead projects, taking ownership and accountability for assigned tasks

• Proven ability to manage multiple tasks simultaneously with ease

• Excellent analytical and mathematical skills

• A strong client service focus with exceptional professional acumen

Are you ready to join a team where your expertise and dedication make a difference? We’re excited to meet you and see how you can contribute to our success!

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.