Global Commercial Account Partner

Confirmed live in the last 24 hours

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.

Company Overview

Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Sales

CategoriesNew

Sales & Account Management

Requirements

10+ years combined experience across sales and consulting services
Profound understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
Proven track record of cultivating multi-layered relationships across multiple functions including business, IT, and procurement
Ability to develop and articulate a strong account vision and federate external/internal teams behind this to execute
Team player, who has experience with managing complex matrix account governance and implementing account management frameworks with proven results
Ability to articulate complex value propositions and benefits realized
Organizational skills with the right amount of attention to detail
Passion and enthusiasm for solving customers' problems
Strong work ethic with the required sense of urgency towards customers' needs
Self-starter / Self-motivator with little need for direct supervision

Responsibilities

Manage the Global Partnership between Veeva and the account for Commercial with the goal of remaining a trusted partner for the long term
Hold accountability for developing and implementing account vision, strategy, and ways of working
Serve as the ambassador for your customer within Veeva by focusing on their needs and doing the right thing for them
Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
Protect existing business through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
Oversee and coach the multi-functional global account team with robust internal governance to drive innovation and enable execution excellence
Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
Manage account administration and actively provide input for accurate forecasting
Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join our team of global account managers with diverse backgrounds in technology, life sciences, and consulting services to support Veeva´s mission of helping our customers bring their products to market faster for Europe´s top pharmaceutical companies.

In the role of a Global Account Partner, you will support one of our key accounts and drive value by using Veeva’s Commercial Cloud, Data Cloud, and Business Consulting. The goal is to further strengthen our strategic partnership with this customer, resulting in long-term success and mutual satisfaction.

To achieve this goal, you will be nurturing existing and building new relationships within the account and serve as the primary point of contact for C-level executives. You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customer to help them meet their objectives. To support you in doing so, you will be working closely with an international team that consists of various product and service owners, who are all aligned toward Customer Success.

What You’ll Do

Manage the Global Partnership between Veeva and the account for Commercial with the goal of remaining a trusted partner for the long term
Hold accountability for developing and implementing account vision, strategy, and ways of working
Serve as the ambassador for your customer within Veeva by focusing on their needs and doing the right thing for them
Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
Protect existing business through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer’s business and IT goals
Oversee and coach the multi-functional global account team with robust internal governance to drive innovation and enable execution excellence
Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
Manage account administration and actively provide input for accurate forecasting
Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

Requirements

10+ years combined experience across sales and consulting services
Profound understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
Proven track record of cultivating multi-layered relationships across multiple functions including business, IT, and procurement
Ability to develop and articulate a strong account vision and federate external/internal teams behind this to execute
Team player, who has experience with managing complex matrix account governance and implementing account management frameworks with proven results
Ability to articulate complex value propositions and benefits realized
Organizational skills with the right amount of attention to detail
Passion and enthusiasm for solving customers’ problems
Strong work ethic with the required sense of urgency towards customers’ needs
Self-starter / Self-motivator with little need for direct supervision

Perks & Benefits

Veeva Giving: 1% of your annual salary for donations to charitable causes
Personal Development: up to 2% of your annual salary for career-related development expenses and trainings
Fitness reimbursement

#RemoteUK

Research has shown that women and people of color are less likely to apply to jobs, unless they meet every single requirement. So if you think you have what it takes, we encourage you to apply - even if you don’t meet every single point. You may just be the right candidate for this or other roles!

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.