Director – Workers Compensation Underwriting

Who You Are

You are a natural problem-solver with an eye for detail. You approach challenges with curiosity and intrigue and proactively seek out and develop solutions rather than waiting for them to come to you. You know the ins and outs of workers compensation, and you have the soft skills to build strong relationships both internally, with Sales, Customer Success, and Technology teams, as well as externally with the insurance markets.

As the Director, Workers Compensation Underwriting, you will be responsible for developing and executing underwriting strategies, overseeing and implementing broad risk management strategies across the organization, cultivating relationships with various insurance markets and ensuring profitable growth. You will also manage and develop teams of underwriters and underwriting assistants who perform new business and renewal pricing, alongside a world-class loss control function that will help Justworks’ thousands of customers operate in a compliant and safe manner.  This leadership position requires a seasoned professional with extensive experience in underwriting and risk management.  

What You Will Work On

• Lead the development and execution of underwriting policies, pricing models, and risk selection criteria to drive profitable growth and ensure compliance with industry regulations.
• Utilize data analytics to identify trends and potential areas of risk exposure.  Prepare and present regular financial and operational reports to executive leadership on the status of risk management initiatives.
• Manage workers’ compensation insurance renewal strategies for across multiple markets.
• Advise customers on risk mitigation strategies and best practices.  And ensure the implementation of risk management measures tailored to individual customer needs.
• Oversee a multidisciplinary team of underwriters, loss control specialists, and underwriting assistants, fostering a culture of collaboration, innovation, and operational excellence.
• Provide development and training of underwriting staff, sales teams, and other departments on the principles and practices of underwriting and rating.
• Providing guidance to underwriters on risk selection, pricing, and terms and conditions
• Establish and maintain strong partnerships with insurance carriers, reinsurers, and third-party vendors to enhance product offerings, secure competitive pricing, and improve underwriting outcomes.
• Stay abreast of industry regulations and ensure the company's compliance with relevant laws and standards.  Develop and maintain policies and procedures that align with regulatory requirements.  Serve as a subject matter expert on regulatory matters related to workers’ compensation.
• Develop and maintain underwriting guidelines, procedures, and best practices to ensure consistency and compliance across the team.
• Perform other related duties as assigned.

How You Will Do Your Work

As a Director, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, inclusion, and authenticity
• Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Ethical practice - the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum of 15 years of experience in underwriting and risk management, with at least 5 years in a leadership role.
• In-depth experience with workers’ compensation insurance. 
• Deep knowledge of commercial casualty insurance products, underwriting principles, risk management, and regulatory requirements.
• Experience with employment practices liability preferred.
• Expertise in designing and setting up the underwriting policy and monitoring compliance across a variety of industries.
• Professional certifications/designations such as Associate in Risk Management (ARM), Certified Risk Manager (CRM), or Chartered Property Casualty Underwriter (CPCU) are a plus.
• Exceptional leadership and team management skills with a proven track record of successfully leading and developing underwriting and loss control teams.
• Excellent communication, negotiation, and client relationship management skills.
• Strong commitment to maintaining high ethical standards and ensuring compliance with all relevant regulations.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical, problem solving and strategic thinking skills

The base wage range for this position based in our Tampa Office is targeted at $184,140.00 to $220,968.00 per year.

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