Full-Time

Staff Product Designer

Fintech

Posted on 7/17/2024

Jobber

Jobber

501-1,000 employees

SaaS platform for home service management

Consumer Software
Enterprise Software

Senior, Expert

Remote in USA + 1 more

More locations: Remote in Canada

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Communications
Figma
Requirements
  • Is an expert practitioner in their design craft, bringing relevant experience with web or mobile SaaS products, and is capable of delivering thoughtful polished experiences.
  • Understands how design, product, and engineering can partner together to quickly ship high quality experiences at scale.
  • Deeply understands the strategic direction and vision for their working area and ensures all UX efforts are aligned with that direction.
  • Brings next level communication and collaboration skills.
  • Showcases mastery of the tools needed for their craft (we use Figma, Miro, pencil and paper and a few others) and knows which tool to use and when.
  • Can lead research studies and has the curiosity to dig into customer pain points and come out the other end with beautiful solutions and engaging experiences.
Responsibilities
  • Set a strategic design vision for your team and stakeholders through wireframes, flow diagrams, interface designs, and mockups.
  • Define your problem space through continuous discovery and exploration, crafting a deep understanding of customer and business needs in your domain.
  • Strive to understand your users through qualitative and quantitative research methods and influence the people around you with your findings.
  • Communicate timely design insights, translating them into actionable recommendations that inform the product strategy in your domain.
  • Ensure your team and other teams are delivering a consistent, thoughtful, and thorough user experience with all of the work they release.
  • Mentor and provide feedback to other designers at Jobber as they strive for similar outcomes within their product areas.

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Company Stage

Series D

Total Funding

$180.7M

Headquarters

Edmonton, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Jobber's AI-powered Copilot enhances business strategies and operations.
  • The partnership with Stripe offers embedded financial services for better cash flow management.
  • Jobber's new marketing tools help businesses grow through online reviews and campaigns.

What critics are saying

  • Increased competition from AI-driven platforms may reduce Jobber's market share.
  • Economic fluctuations could impact small businesses' ability to afford Jobber's services.
  • Integration issues with third-party services may lead to customer dissatisfaction.

What makes Jobber unique

  • Jobber offers a comprehensive SaaS platform for home service businesses.
  • The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
  • Jobber's subscription model includes features like quoting, scheduling, and invoicing.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

INACTIVE