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Full-Time

Staff Product Designer

Fintech

Confirmed live in the last 24 hours

Jobber

Jobber

501-1,000 employees

SaaS platform for home service management

Consumer Software
Enterprise Software

Senior, Expert

Remote in USA + 1 more

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Communications
Figma
Requirements
  • Is an expert practitioner in their design craft, bringing relevant experience with web or mobile SaaS products, and is capable of delivering thoughtful polished experiences.
  • Understands how design, product, and engineering can partner together to quickly ship high quality experiences at scale.
  • Deeply understands the strategic direction and vision for their working area and ensures all UX efforts are aligned with that direction.
  • Brings next level communication and collaboration skills.
  • Showcases mastery of the tools needed for their craft (we use Figma, Miro, pencil and paper and a few others) and knows which tool to use and when.
  • Can lead research studies and has the curiosity to dig into customer pain points and come out the other end with beautiful solutions and engaging experiences.
Responsibilities
  • Set a strategic design vision for your team and stakeholders through wireframes, flow diagrams, interface designs, and mockups.
  • Define your problem space through continuous discovery and exploration, crafting a deep understanding of customer and business needs in your domain.
  • Strive to understand your users through qualitative and quantitative research methods and influence the people around you with your findings.
  • Communicate timely design insights, translating them into actionable recommendations that inform the product strategy in your domain.
  • Ensure your team and other teams are delivering a consistent, thoughtful, and thorough user experience with all of the work they release.
  • Mentor and provide feedback to other designers at Jobber as they strive for similar outcomes within their product areas.

Jobber offers a software platform that helps home service businesses manage their operations more effectively. The platform includes tools for quoting, scheduling, invoicing, and payment collection, allowing businesses to streamline their processes. Clients can create and send quotes, schedule jobs, generate invoices, and collect payments, all from a single interface. Jobber stands out from competitors by providing a mobile app and unlimited one-on-one support, ensuring that users have the assistance they need. The company's goal is to simplify the management of service businesses, making it easier for them to operate and serve their customers.

Company Stage

Series D

Total Funding

$183.5M

Headquarters

Edmonton, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

5%

1 year growth

19%

2 year growth

42%
Simplify Jobs

Simplify's Take

What believers are saying

  • Jobber's recent $100M+ Series D funding round positions it for significant growth and expansion in the home service industry.
  • The company's continuous innovation, such as the launch of marketing tools and online booking features, demonstrates its commitment to enhancing user experience and operational efficiency.
  • Recognition as one of Canada's Top Growing Companies for four consecutive years highlights Jobber's strong market presence and growth trajectory.

What critics are saying

  • The highly competitive SaaS market for home service businesses could pressure Jobber to continuously innovate to maintain its market position.
  • Integration challenges with third-party services like CallRail and PATLive could lead to potential disruptions or customer dissatisfaction.

What makes Jobber unique

  • Jobber's focus on small to medium-sized home service businesses allows it to tailor its features specifically to the needs of this niche market, unlike broader SaaS platforms.
  • The integration with CallRail and PATLive enhances Jobber's platform by providing advanced lead intelligence and 24/7 answering services, setting it apart from competitors.
  • Jobber's new marketing tools and online booking feature streamline operations and customer acquisition, making it easier for businesses to grow without increasing their workload.