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Job Requisition ID:

2026-01778

Time Type:

Full time

Employee Group:

Staff

Job Category:

Communications

Employment Type:

Permanent

Department:

Advancement and External Relations - Strategic Communications Planning, Content and Partnerships

Hiring Range:

$113,285.63 - $141,607.03

Posting Information:
This posting is for an existing vacancy.

The internal posting deadline for this position is Thursday, August 20, 2026 at 11:59PM.

Job Description:

Primary Purpose

University of Waterloo is a leading global innovation hub that drives economic and social prosperity for Canada and the world. With more than41,000 students, we are home to the world's largest co-op education talent pipeline, togame-changing research and technology, and to an unmatched entrepreneurial culture. Together, these create partnerships and solutions to tackletoday’sand tomorrow’s challenges.

At the university, the Marketing and Communications functionis responsible forenhancing and protecting the university’s reputation. The communications function specifically leads by helping the university communicate with clarity,credibilityand purpose, while developing governance,standardsand protocols to uphold consistent,coordinatedand effective communications across campus.

The Faculty of Environment communications team brings the Faculty’s ideas, people and impact to life for audiences within and beyond Waterloo. Working across communications planning, storytelling, content, social media and digital channels, the team connects students, researchers, alumni, partners and communities with work addressing climate change, resilient cities, natural resources and biodiversity, and sustainable transitions. Combining deep knowledge of the Faculty’s priorities and audiences with the expertise, channels and standards of Waterloo’s wider communications function, the team strengthens the Faculty’s profile and contributes to Waterloo’s reputation for research, education and innovation with real-world impact.

The Director, Communications is the senior communicationsleadfor a faculty or assigned portfolio. The role applies institutional communications strategy by advising faculty or portfolio leaders, leading the embedded communicationsteamand aligning local communications with university priorities, standards and service-line direction.It also brings faculty or portfolio insight,prioritiesand context into institutional communications planning, contributing to the development and refinement of institutional communications strategy.Servingas the principal communications partner between the supported portfolio and central teams, the Director enables strongcommunicationsexecution within a coordinated institutional framework. The role is accountable for ensuring faculty or portfolio communications are strategically grounded,alignedand connected to the wider communications function.

As Director, Communications for the Faculty of Environment, you will shape how one of Canada’s oldest and largest faculties of environment tells its story and engages the people who can help advance its mission. You will be the Faculty’s senior communications adviser—counselling the Dean and faculty leaders, setting priorities for the communications team, and turning complex research, educational achievements and community impact into clear, compelling communications for diverse audiences. Working at the intersection of the Faculty and Waterloo’s wider communications function, you will connect Faculty insight with institutional strategy, bring forward high-value stories and emerging issues, and create the conditions for coordinated, audience-focused communications that build understanding, engagement and reputation.

Key Accountabilities

StrategicCommunicationsLeadership

Leads communications planning the supported faculty or portfolio, ensuring alignment with institutional priorities, stakeholder needs, and facultyobjectives.

Establishes communications priorities, planning approaches, and performance expectations that support coordinated activity across local and institutional initiatives.

Providesstrategic counseltothevice president,dean, executive officer or equivalent portfolio leadership on communications priorities, sequencing, positioning,audienceconsiderationsand escalation needs.

Supports leaders in translating faculty or portfolio priorities into clear communications approaches aligned with university direction.

Advises on communications implications offaculty or portfolioinitiatives,organizationalchange,emergingissuesandreputation-sensitiveopportunities.

Operates within an agreed budget framework established collaboratively through annual planning with the supported faculty or portfolio, the AVP, CIR, and relevant communications leadership, with responsibility for monitoring, forecasting, and ensuring the appropriate and effective use ofresourcesacross the Director’s portfolio in alignment with agreed strategic priorities.

InstitutionalCommunicationsStrategyApplication

Applies institutional communications strategy, narrative direction, messaging frameworks, planning expectations, and communications standards within the supported faculty or portfolio.

Ensures local communications reflect Waterloo’s priorities, voice and governance requirements whileremainingrelevant to the faculty or portfolio context.

Reinforces roles, responsibilities, and expectations for communications planning and communications activities within the supported faculty or portfolio.

Contributes faculty or portfolio insight, priorities and subject-matter context to the development and refinement of institutional communications strategy, storytelling,planningand communications approaches.

Participates in emergency communications planning and response activities as assigned within the university’s emergency communications framework.

Faculty and Portfolio Communications Leadership

Leadsfaculty or portfoliocommunications planning within the faculty or portfolio, includingprioritizationof local activity and coordination with institutional campaigns, messages and service-line initiatives.

Works closely with central communications service lines, institutional partners, and faculty leadership to coordinate communications activities, planning, and resource requirements.

Clarifies what work is led locally, what is supported through central service lines, and what requires joint planning and escalation.

Identifiesemergingsensitivities, competing demands or reputational risks within the supported faculty or portfolio.

Overseescommunicationsresources assigned to the faculty or portfolio communications function,advisesleadership on resourcing needsand ensures alignment with institutional communications priorities and service expectations.

Representsfaculty or portfolio communications needs, risks and opportunities within institutional communications planning and coordination activities.

Provides direction, coaching, and oversight to communications staff to ensure local communications planning, advice, and execution align with institutional frameworks, service expectations, and partnership standards.

Measurement, Insights and Continuous Improvement

Oversees communications performance measurement, reporting, and evaluationforthe supported faculty or portfoliousing standardized institutional measurement frameworks.

Uses communications data, stakeholder feedback, audience insight, and local context toidentifyopportunities to improve communications effectiveness and service delivery.

Supports adoption of shared planning tools, standards, reportingexpectationsand process improvements across the function.

Usesperformance information, stakeholder insight, and organizational feedbackto informcommunicationsplanning and decision-making.

PeopleLeadership

Leads, develops, and evaluates communications staff assigned to the supported faculty or portfolio.

Establishes team priorities,allocateswork and resources, and ensures alignment with institutionalcommunications objectivesand faculty priorities.

Builds a high-performing, collaborative and audience-focused team culture.

Supportscommon practicein planning, messaging, stakeholder advice, storytelling, and institutional alignment acrossembedded communication teams.

Education

Undergraduatedegree in communications, public relations, journalism, English, political science, or a related field.

Graduatedegreeisconsidered an asset

Experience

At least7–9 years of progressive experience in strategic communications, public affairs, communications planning, or a related field.

At least3–5years experienceleading, managing, and developing staff within a complex, multi-stakeholder environment.

Experience advising senior leaders on communications strategy,messagingand stakeholder considerations.

Demonstrated experience leading an embeddedcommunications team, oroperating successfully in a matrixed organizational model.

Experience coordinating communications work across multiple internal partners and functions.

Experience managing change, competing priorities and politically sensitive issues in a decentralized environment.

Experience in higher education, research-intensive environments, the broader publicsectoror a comparable context is strongly preferred.

Knowledge/Skills/Abilities

Strongexpertisein strategic communications planning, stakeholder engagement, communications advisory services, and communications governance.

Advanced knowledge of communications strategy, narrative development, issues management, editorial planning, and organizational communications models.

Ability to translate institutional priorities, stakeholder needs, and local context into effective communications strategies and plans, whileidentifyingwhen matters require institutional coordination, escalation, or central ownership.

Strong analytical capability and ability to synthesize information, stakeholder perspectives, and organizational context into communications recommendations and advice.

Ability to lead cross-functional initiatives and influence diverse stakeholders.

Excellent written and verbal communication, presentation, editing, and executive influencing skills.

Demonstrated ability to lead organizational change and influence adoption of enterprise standards and practices.

Demonstrated ability to balance strategic priorities, operationalrequirementsand stakeholder interests in a complex environment.

Demonstrated political acuity, diplomacy, and sound judgment when navigating complex organizational, stakeholder, and reputational considerations.

Strong relationship-management capability across senior leadership and distributed communications environments.

Strong understanding of academic environments and the dynamics of faculties,departmentsand academic support structures.

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.

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