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Sales Operations Manager
Confirmed live in the last 24 hours
Remote in USA
Experience Level
Desired Skills
Business Analytics
  • Bachelor's degree or equivalent experience
  • 5+ years' experience in demand planning/supply chain management within the consumer products industry
  • 3+ years' experience in a business analytics/financial role
  • Ability to draw insights across multiple complex data sets and incorporate into decision making
  • Interpret retail sales data and make proactive and productive recommendations
  • Ability to work in a collaborative and fast paced team environment
  • Past operational or sales experience with Amazon
  • Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products
  • Strong communication, organization, project management and interpersonal skills
  • Demonstrated experience managing projects/initiatives, including communications to management
  • Preferred experience with creating and managing JBP annual plans
  • Must be highly detail oriented, able to set priorities, and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude
  • Ability to anticipate and/or identify and resolve problems in a timely manner
  • Ability to travel roughly once per quarter to the Boston area headquarters
  • Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both
  • Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results
  • Work closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management
  • Input the forecast in “SFO” System and update Data Governance on new additions and updated price lists to SFO
  • Conduct weekly meetings with customers' replenishment teams to recap prior week results and confirm changes affected positively and negatively to the sales
  • Manage a collaborative weekly ladder plan and lead monthly forecast meetings with customers' planning teams
  • Assist account planner and national account manager on annual budget planning
  • Coordinate customers' domestic/import orders with supply chain both in planning and availability dates
  • Track and communicate all PO changes to retail partner
  • Work with sales director on trade spend management. Input confirmed promotional plans into forecasting system
  • Work with accounting reconciling customers monthly/quarterly vendor income true-up
  • Coordinate monthly vendor income collection with retail partner
  • Partner with the sales director and sales analyst to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck
  • Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions
  • Communicate to internal partners weekly in-stocks/out of stock's along with a get-well strategy
  • Create and assist with managing the annual Joint Business Plan for all departments
  • Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics
  • Work closely with internal accounting team and third-party service to reconciling post audit claims
  • As a corporate citizen, learn and support SharkNinja's Diversity, Equity & Inclusion strategy
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Explore SharkNinja's DEI Groups or volunteer to serve on committees that organize diversity-related events and activities
  • Participate in employee engagement surveys and respond as openly and honestly as possible
  • Become culturally competent; take the time to learn about different cultures, races, religions, and backgrounds represented by your colleagues
  • Ensure equitable experiences, strengthen inclusion acumen, and promote a culture of inclusivity and belonging that embraces the contributions of all team members
  • Lead us to be “RARELY SATISFIED”
  • Make things better each day; “PROGRESS OVER PERFECTION”
  • Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
  • Deliver something great; “WINNING IS A TEAM SPORT”
  • Be clear and honest, “COMMUNICATING FOR IMPACT”

201-500 employees

Vacuum & kitchen appliances
Company Overview
At SharkNinja, their purpose is to positively impact people's lives every day in every home around the world. They work very hard to provide their consumers with high quality, exciting 5-star products that make life easier.
Company Core Values
  • Rarely satisfied
  • Progress over perfection
  • Details make the difference
  • Winning is a team sport
  • Communicating for impact