POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an Intake, Assessment and Referral (IAR) specialist to serve Cuban/Haitian entrants, Ukrainian Humanitarian Parolees, and other ORR eligible populations that have not arrived through traditional resettlement processes by assessing needs, making community referrals, and providing ongoing support over the course of this 90-day program. The IAR specialist works directly with eligible populations to promote successful community integration and long-term self-sufficiency.
Compensation: $27.75 - $28.60 per hour
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Conduct initial intake to collect demographic data and assess program eligibility
- Conduct comprehensive family assessment with each participant, developing individual service plans
- Provide case management services which help participants achieve basic self-sufficiency benchmarks and meet service plans’ goals
- Conduct regular check-ins
- Empower participants to achieve their goals through skill-building and resource access.
- Provide participants and their sponsors with resources and training as necessary to ensure core services are completed
- Document participant information to appropriate administrative staff
- Make internal referrals as appropriate
- Keep all information updated in a secure database
- Establish and maintain community connections that are relevant and beneficial to participants
- Provide referrals and complete follow-up to ensure participants have been connected
- Administrative Responsibilities:
- Maintain timely and accurate case files, case notes, and reporting records
- Maintain internal library of community organizations and agencies to make timely, appropriate referrals; outreach organizations to create partnerships as needed
- Attend external community meetings to build relationships with community agencies
- Collaborate with volunteers to support the work of volunteers engaging with clients
- Work closely with internal service teams and external service providers to ensure comprehensive service provision
- Attend all relevant internal meetings
Knowledge, Skills, & Abilities
- Excellent communication skills, both orally and in writing, in English
- Demonstrated ability to work sensitively and effectively in cross-cultural settings, while communicating cross-culturally
- Ability to evaluate and respond to crises
- Ability to maintain professionalism, dependability, and excellent follow-through
- Ability to prioritize tasks
- Strong organizational skills and ability to maintain detailed, accurate records
- Demonstrated ability to take initiative and problem-solve
- Knowledge of state and federal benefits system preferred
- Previous work experience with immigrants or refugees preferred
- Individuals with lived immigrant experience are strongly encouraged to apply
- Working knowledge of phone and laptop functionality
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Experience working cross culturally and with preliterate and/or non-native English speakers
- Flexibility and desire to learn and serve others
- Ability to read and write proficiently in English
- Ability to work well as part of a team and with diverse groups of people
- Proficient in Microsoft Office
- Valid driver’s license
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.