Intake – Assessment and Referral Program Specialist

World Relief

World Relief

1,001-5,000 employees

Christian humanitarian organization serving the vulnerable

Social Impact

$27.75 - $28.6hourly

Junior, Mid, Senior

Seattle, WA, USA

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Experience working cross culturally and with preliterate and/or non-native English speakers
  • Flexibility and desire to learn and serve others
  • Ability to read and write proficiently in English
  • Ability to work well as part of a team and with diverse groups of people
  • Proficient in Microsoft Office
  • Valid driver's license
  • Conduct initial intake to collect demographic data and assess program eligibility
  • Conduct comprehensive family assessment with each participant, developing individual service plans
  • Provide case management services which help participants achieve basic self-sufficiency benchmarks and meet service plans' goals
  • Conduct regular check-ins
  • Empower participants to achieve their goals through skill-building and resource access
  • Provide participants and their sponsors with resources and training as necessary to ensure core services are completed
  • Document participant information to appropriate administrative staff
  • Make internal referrals as appropriate
  • Keep all information updated in a secure database
  • Establish and maintain community connections that are relevant and beneficial to participants
  • Provide referrals and complete follow-up to ensure participants have been connected
  • Maintain timely and accurate case files, case notes, and reporting records
  • Maintain internal library of community organizations and agencies to make timely, appropriate referrals; outreach organizations to create partnerships as needed
  • Attend external community meetings to build relationships with community agencies
  • Collaborate with volunteers to support the work of volunteers engaging with clients
  • Work closely with internal service teams and external service providers to ensure comprehensive service provision
  • Attend all relevant internal meetings

World Relief stands out as a compassionate employer, fostering a culture of empowerment and service through its mission to aid the most vulnerable. With a proven track record of over 75 years, it has demonstrated industry leadership in humanitarian efforts across 100 countries, leveraging partnerships with local churches and communities to develop sustainable solutions to global issues. The organization's commitment to advocacy and influencing policy makers further underscores its competitive edge in effecting meaningful change.

Company Stage


Total Funding



Baltimore, Maryland



Growth & Insights

6 month growth


1 year growth


2 year growth