Director of Product Management
Platform, Viator
Posted on 8/30/2023

51-200 employees

Online retailer of costumes, party supplies, and décor
Company Overview
BuySeasons, Inc., established in 1999, has grown to become the premier online retailer of costumes, accessories, and party supplies, demonstrating a strong competitive advantage through its vast selection and competitive pricing. The company's culture is centered around fun and customer satisfaction, ensuring a vibrant and engaging work environment. Their association with Liberty TripAdvisor, the world's largest travel platform, further enhances their industry leadership and global reach.
Consumer Goods

Company Stage


Total Funding





New Berlin, Wisconsin

Growth & Insights

6 month growth


1 year growth


2 year growth

London, UK
Experience Level
Desired Skills
  • Must-haves
  • Expertise (The “What”)
  • 4+ years of platform product management experience working in a technology-heavy role, including crafting the vision and strategy for the platforms you built
  • 8+ years in product management, including 3+ years hiring, managing, coaching, and inspiring other product managers to deliver innovative solutions to the most critical problems
  • A successful track record of partnering with engineering teams to build large-scale API systems and frameworks, with a deep understanding of API technologies as well as technical governance (standards, compatibility, lifecycle management, monitoring)
  • Confidence to participate in very technical discussions and to push back on engineering and others when appropriate; the ability to drive consensus and commit even when all parties don't agree
  • Experience breaking down and sequencing implementation of complex platform solutions into discrete milestones to demonstrate iterative value creation
  • Experience measuring the impact of platform work, identifying sub-optimal decisions, and pivoting when necessary
  • Undergraduate degree
  • Collaborative Work Style (The “How”)
  • You strive for excellence in both your product management and managerial craft, but crave feedback and acknowledge and examine your mistakes so that you are continuously learning
  • You care personally for your team, but challenge directly and are an attentive, engaged listener unafraid to show your own vulnerability, thereby building trust and psychological safety
  • You take pride in the accomplishments of your team and recognize that with great power comes immense responsibility
  • Insatiable curiosity to understand the needs of customers (other Viator teams) and their customers (travelers and operators) by leveraging quantitative and qualitative data
  • Ability to engage with diverse viewpoints, manage competing stakeholder needs, identify opportunities, generate multiple solutions, articulate underlying assumptions, prioritize solutions, experiment, and de-risk
  • Success communicating upward and outward about the bigger picture, trade-offs, and delivery timelines and invest in nurturing key relationships across the business
  • Led key initiatives across several critical functional areas of the Viator platform such as booking management, logistics, pricing, product categorisation and communication between travelers and suppliers
  • Manage a group of product managers in several key functional areas of the Viator platform
  • Build new capabilities or optimize existing products to drive the business forward against established revenue and growth goals and ensure it's done in a scalable and flexible way
  • Build investment cases for your product in collaboration with product leadership
  • Define success metrics, KPIs and monitor ongoing product performance, taking action where necessary to improve performance
  • Set the delivery plan and roadmap for your product, prioritizing deliverables and activities for the team to best achieve the stated business outcomes
  • Lead collaboration with engineering, marketing, legal, and other teams on cutting-edge technologies
  • Develop innovative solutions to complex problems by collaborating across regions, product areas, and functions
  • Partner with experience teams to expand our ecosystem through a set of robust APIs
Desired Qualifications
  • Coding or software development experience
  • Master's degree in a technology or business related field
  • Experience working in two-sided marketplaces