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Full-Time

Business Unit Manager

Aerospace & Defense

Updated on 6/19/2024

Xometry

Xometry

501-1,000 employees

AI-enabled on-demand manufacturing marketplace

AI & Machine Learning
Data & Analytics
Industrial & Manufacturing

Mid, Senior

Remote in USA

Category
Systems Engineering
Engineering Management
Product Engineering
Required Skills
Communications
Management
Zendesk
Customer Service
Requirements
  • Bachelor’s in engineering, Supply Chain Management, or related field is preferred
  • 3+ years of experience in a manufacturing leadership position with complex problem solving
  • 7+ years of overall manufacturing experience, with an emphasis in Aerospace and Defense
  • CNC machining experience heavily desired
  • Working knowledge of aerospace quality standards such as QMS and AS9100 compliance
  • Proven ability to coach and mentor team members
  • A self-starter, who can work independently, and drive actions to completion
  • Strong organizational skills and the ability to work in a dynamic environment
  • Able to multitask, meet deadlines, and to support all supplier quality field activities
  • Strong communication skills (both oral and written) + ability to manage up and to the side
Responsibilities
  • Support the successful fulfillment of customer contractual requirements related to delivery and quality from supplier delivered products and services
  • Lead the day to day activities of a matrix team of technical specialists
  • Coach and offer guidance and assistance to team members to further develop complex problem-solving
  • Conduct quality assurance reviews with the team for continuous improvement and adherence to Operations process and procedures inclusive of DFM reviews, case history logs, Zendesk queue management, and others
  • Provide input on individual and team performance and career development guidance
  • Provide excellent customer service by forming relationships with customers and providing customers with frequent updates
  • Foster long-standing and meaningful relationships with customers within the POD and work to build ever-stronger relationships with partners
  • Know the supplier capabilities and coordinate with the Partner Management Team on supplier performance activities inclusive of root cause analysis and corrective actions
  • Effectively communicate and interface with all key stakeholders, including suppliers, customers, program management, engineering, quality management, software team, and procurement
  • Ensure POD Team Members perform all work in compliance with Xometry's quality and safety systems, policies, and procedures
  • Monitor and drive key performance indicators (KPIs) to achieve company goals. Identify risks and opportunities and proactively drive improvement initiatives
  • Work with Quality Assurance to improve supplier quality measurements, processes, and performance
  • Problem solve and champion continuous improvement within the POD
  • Proactively forecast line of balance for order in WIP and adjust levers within business unit to level load accordingly

Xometry operates as a technologically advanced marketplace for on-demand manufacturing, specializing in services like CNC machining, 3D printing, and injection molding. This not only fosters a culture of technological excellence and precision but also positions the company as a key player in speeding up the manufacturing process with high-quality results. Employees can thrive in an environment that values innovative solutions and efficient production techniques, making it a commendable workplace for professionals passionate about manufacturing and technology.

Company Stage

Later Stage VC

Total Funding

$443.4M

Headquarters

North Bethesda, Maryland

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

21%

Benefits

Medical, dental, & vision insurance

Life insurance

401(k) with company matching

Equity

Generous PTO

Paid volunteer time

Commuter & parking benefits

Maternity & Paternity leave

Free snacks

Dog-friendly office spaces