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Fraud Senior Manager
Posted on 6/3/2022
London, UK
Experience Level
Desired Skills
  • An experienced and passionate fraud/risk SME and leader. You have worked in an international e-commerce company or payment service provider leading a fraud or risk team
  • You're experienced working with and designing fraud processes or services with a high level of automation through ML/AI solutions
  • You're a strong communicator, and able to break down complex subjects for experts and novices on the subject alike. You're comfortable presenting to a senior audience
  • You're strategically minded and plan ahead, but you balance this with the ability to execute and solve problems as they happen
  • You're comfortable in navigating through occasional situations of ambiguity or uncertainty in the dynamic environment that is fraud management. You're resilient in the face of challenges
  • Collaborate with the Senior Head of Fraud to shape the global fraud strategy, and lead your team to execute upon it. You'll work with leadership in Operations, Technology, Product, FPS, Commercial, Finance, Security, Growth and more to make this vision a reality
  • Operate and continuously build-out fraud management as-a-service on FPS, providing a compelling value proposition to our partners
  • Deliver continuous improvements in our fraud processes and KPIs (such as chargeback rates, false positives, chargeback defence rate, conversion rare and more) to achieve the optimum balance between protecting our business from loss, and in enabling growth
  • Lead and develop a team of Fraud Partners, each managing their own portfolio of regional or partner relationships
  • Represent Fraud and Fintech in internal forums and strategic cross-functional projects, or externally with our FPS partners
  • Manage and develop the partnerships with our external fraud partners around the globe, ensuring your team leverages the strengths of our existing and future partners to deliver maximum value to our company

5,001-10,000 employees

Online luxury fashion retail platform
Company Overview
Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.