The Opportunity:

The Digital Designer is responsible for creatives produced for marketing and advertising initiatives, while bringing consistency, creativity, and delight in the work. You’ll design a variety of digital and promotional deliverables across a variety of mediums including website, video, social media, email, internal campaigns and more while balancing strategic messaging and user intent to achieve our business goals. You’ll create a best-in-class digital experience for Vivid Seats customers across online and out of home marketing initiatives and have the opportunity to entice consumers and convert them into buyers through engaging, on-brand design!

How your role contributes to the success of Vivid Seats:

• Design a variety of on-brand digital and promotional deliverables across our product, social media, email, internal campaigns and more 
• Work closely with Product, Marketing, SEO, and Partnership Teams to source and product on brand web and print materials 
• Design animated gif assets for various placements as needed
• Collaborate with UX team to unite the visual style across the customer journey, optimizing for conversion and a delightful experience through contextual marketing expressions
• Source and produce on-brand imagery 
• Produce partner branded web and print materials with each medium’s best practices in mind·         
• Assist with internal creative requests aligned with brand        
• Embrace iterative process, share your work with supporting explanation around design decisions to various stakeholders and leadership through the course of design evolution 
• Conduct independent research on multiple aspects of brand, marketing, and social media experiences

 How your role expectations will progress in the first 30, 90, and 180 days:

 30 days in

• Complete new hire orientation, gaining the resources you need to be successful.  
• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers. 
• Acclimate to team and company norms, business objectives, and Vivid Seats values. 
• Collect and update event imagery across concert pages
• Design internal corporate assets that represent the new brand such as business cards and communication templates
• Become accustomed to the new brand and photography guidelines

90 days in

• Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies. 
• Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives.
• Assist Sr. Designer with assets for various partnerships such as email sends for the Colts and Browns
• Customize concert event imagery, as well as theater and sports images for the product experiences
• Collaborate with the marketing team, support with digital design as required for marketing campaigns, social media posts

180 days in  

• Design and implement process improvements that positively impact the UX team.
• Deeply understand Vivid Seats ethos, and design a best-in class campaign in collaboration with larger marketing team
• Become fully comfortable with the new brand and photography guidelines
• Develop digital assets for large events such as MLB post season and the World Series

What You’ll Bring:

• 1+ years of experience as a Visual or Digital Designer with a proven track record of shipping consumer experiences and designing compelling creative assets 
• Bachelor’s degree in Graphic Design or related field experience
• Understanding of mobile and responsive design 
• Experience working on graphic design, motion design and UX prototyping
• Experience collaborating on user research and having utilized testing methodologies to inform design decisions
• Love for typography, visual design and design systems is a must
• Rich portfolio to showcase previous graphic or digital design work delivered
• Exceptional collaboration and communication skills, with a proven ability to drive day to day projects with minimal oversight
• Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign, and After Effects) and Sketch·         
• Strong attention to detail and accuracy in design
• Resourceful self-starter who isn’t shy when it comes to jumping in and supporting a project with excellent teamwork and collaboration skills
• Comfort pairing with and/or working closely with multiple cross functional teams
• Experience in E-commerce, HTML, CSS, or SEO a plus
• A passion for live events (music & sports) is desired

Location: Chicago, IL 

We believe in a hybrid working model which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago’s rising tech scene.