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Senior Program Manager
Posted on 5/12/2022
Remote • United States
Experience Level
Desired Skills
Customer Service
  • 5+ years of strategic program management experience
  • Significant experience with Git and GitHub
  • Strong knowledge of common open source practices
  • You have past experience in building and maintaining relationships with technical leaders in the industry
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Own and drive the strategy for growing the Sponsors program for companies and obtaining new Enterprise customers to support the open source community
  • Speaking with potential Sponsors customers, onboarding customers into the program and providing new and existing customers with superior customer service
  • Be the point of contact for those customers and providing support as needed
  • Work with Sponsors Operations on global expansion
  • Partner with marketing to share customer stories
  • Track program growth and keep program documentation (internal and external) up to date
  • Work with legal to update terms and contracts as needed
  • Collaborate with Open Source Program Office (OSPO) on guidance for companies in their open source program
  • Partner with sales on the Enterprise customer pipeline
  • Work with Sponsors Operations Manager on payments and account logistics
  • Provide feedback to Product Manager on user experience and opportunities

1,001-5,000 employees

Open-source code hosting
Company Overview
GitHub is on a mission is to build a global platform for developer collaboration. The company operates an open-source coding hosting and collaboration platform
  • A diverse and inclusive workplace - At GitHub, we think that a diverse company is a strong company, and we work hard to foster a supportive and welcoming workplace. Learn more about our commitment to diversity.
  • Work happier - Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
  • Lead from any location - GitHub is a remote-first company with offices located throughout the US, Europe, and Asia. Whether you live near an office or not, GitHub believes you can do your best work wherever you are. If you work remotely, you will receive a stipend to outfit your home office and receive reoccurring reimbursement refreshes.
  • Put your health and family first - You’ll enjoy 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings, including coverage for dependents. We also offer five months of paid family leave to all new parents with the option to use it all at once or throughout the baby’s first year.
  • Find your zen - GitHub provides a monthly wellness stipend designed to cover anything from gym memberships, massage, meditation apps, or any other wellness related expenses.
  • Invest in your future - At GitHub, you’ll have a stake in the future success of our platform with equity grants. For full-time employees, we offer competitive 401k planning with a 50% company match up to the IRS 402(g) annual limit.
  • Keep growing - Learn how you learn best. From books to conferences, you’ll get a yearly budget for your individual learning and development goals.
  • Give back to your community - We believe in sharing our time, resources, and products to contribute to positive social impact. GitHub matches charitable donations up to $15,000 per calendar year. And for each hour (up to 40 hours) of volunteering per year, you will receive $20 to donate to an organization of your choice.
Company Values
  • Collaboration: We believe the best work is done together.
  • Empathy: We believe in putting people first.
  • Quality: We believe in setting the standard for excellence.
  • Positive Impact: We believe in making the world a better place through our work.
  • Shipping: We believe in creating things for the people using them.