Finance Continuous Improvement Manager

C.H. Robinson is hiring for a Finance Continuous Improvement Manager. In this role, you will be responsible for developing and executing operational strategies that help achieve organizational excellence. You will drive the execution of strategic initiatives through a Continuous Improvement and Lean framework, engaging with various stakeholders at all levels, and understanding their individual requirements. If you have experience in Lean Six Sigma methodologies, problem solving, strategy development, strong change management capabilities, and a proven track record of successfully managing multiple cross-functional projects simultaneously, then this role might be a great fit!

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

The deadline for internal applications is Friday, January 24th end of day.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Continuously identify and remove waste, friction, and frustration from operational processes, and create mechanisms for proactively assessing the effectiveness and efficiency of processes

• Initiate and lead Continuous Improvement initiatives in line with Global Finance and enterprise strategies

• Document value streams or process maps and use Lean principles to identify and eliminate waste, sustaining improvements

• Collaborate with the Analytics team to create or improve operational performance reports to provide greater insights to leadership and employees, monitor performance, workload, and resources

• Drive the changes needed within systems and processes through collaboration with technology and other related resources to advance processes and automation

• Collaborate with business partners across functions to ensure the successful implementation of projects through the deployment of tools, processes, and personnel

• Build and manage relationships and communication between internal and external stakeholders, and senior management

• Motivate team members and help create a culture of accountability

• Create and execute ongoing Continuous Improvement and Lean training, coaching, and development (VSM, PDCA Cycles, Kaizen, Problem Solving, Daily Management, etc.)

• Ensure office employees and leaders focus on operational effectiveness and efficiency

• Identify and stay current on industry trends and emerging market conditions related to organizational effectiveness, Continuous Improvement, Lean Transformation, and enabling technologies

• Diagnose health of processes using common Lean measures (i.e. takt time, cycle time, defect rates, etc.) and engineer processes to yield appropriate external service levels at appropriate costs while constantly optimizing resources

• Calculate and document return on investments (ROI) for identified Lean and process improvement solutions to enable prioritization

• Oversee delivery, including coordinating and managing resources, ensuring effective change management, identifying and mitigating risks, documenting processes, and communicating updates to various stakeholders

• Cultivate an analytical culture to improve decision-making and drive efficiency, quality, and profitability

• Act as a change agent as needed for project implementation within the organization to ensure continued project delivery success, including working with business partners to ensure essential document management and communications related to business activities

• Identify and manage risks and mitigation plans, while ensuring essential document management and facilitating effective communication

• Other duties or responsibilities as assigned according to the team and/or country-specific requirements

QUALIFICATIONS

Required:

• Bachelor’s Degree from an accredited college or university

• Minimum of 6 years of professional experience in executing large, cross-functional initiatives

• Minimum of 3 years of experience using a continuous improvement framework within business operations, such as Lean Six Sigma or a similar methodology

• Minimum of 3 years of project management experience

• Ability to travel up to 10% (domestically and internationally)

Preferred:

• Certification in Lean, Six Sigma, and/or related methodologies

• Experience using business and data analytics to drive continuous improvement

• Strong change management capabilities with an emphasis on team behavior change

• Excellent planning and project management skills with a strong ability to effectively manage multiple cross-functional projects simultaneously

• Thrive in an ambiguous work environment with minimal supervision and the ability to make timely decisions

• Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

• Demonstrated leadership in a matrix organization, influencing without authority, conflict resolution skills, and the ability to motivate and inspire team members to high-performance levels

• Ability to lead, motivate, and inspire cross-functional teams and Continuous Improvement team members

• Demonstrated ability to present complex issues to higher-level management and contribute to high-level presentations and discussions

• Intermediate to advanced competency and experience in using business data analytics to drive continuous improvement

• Demonstrated ability to develop and maintain effective collaborative relationships with team members, management, and internal/external partners

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.