Content Administrator @ Interactive Brokers

Interactive Brokers Group has consistently been at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company that challenges the status quo and pushes boundaries to offer our clients the best trading platform, with the most sophisticated features, at the lowest cost.

We are looking for a Content Administrator to temporarily join our HR team in Greenwich, CT.

Responsibilities

Use the ServiceNow Knowledge module to re-create a large (185 pgs.) source document in our knowledge base.
Learn WYSIWYG content creation in ServiceNow (similar to MS Office products)
Create and ensure the accuracy of hyperlinks throughout the content
Create tags throughout the content to facilitate searches
Identify and correct any typos in the source document to prevent their inclusion in the knowledge base.
Deliver end product within the ServiceNow knowledgebase that accurately replicates the source document

Qualifications

Required:

Tech-savvy with a high comfort level in word processing tools
Attentive to detail, for catching typos and creating accurate hyperlinks to locations both within and outside of the prescribed content
Ability to learn ServiceNow Knowledgebase functionality quickly and accurately

Preferred:

Experience with MS Word
Experience with ServiceNow is a plus
Experience with other Knowledge Management tools is a plus

Company Benefits & Perks

Competitive salary, annual performance-based bonus and stock grant
Retirement plan 401(k) with a competitive company match
Excellent health and welfare benefits, including medical, dental, and vision benefits
Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
Paid time off and a generous parental leave policy
Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack
Corporate events, including team outings, dinners, volunteer activities and company sports teams
Education reimbursement and learning opportunities
Modern offices with multi-monitor setups

Company Overview

Interactive Brokers LLC, a subsidiary of Interactive Brokers Group, Inc. (Ticker: IBKR) is a direct access electronic broker serving professionals, frequent traders, institutional investors, financial advisors and introducing brokers. Our clients have access to more than 150 market centers around the world from a single integrated account. Our employees are part of a dynamic, multi-national, fast-paced, results-oriented team that has spent four decades focused on advanced technology and automation that equips our clients with a uniquely sophisticated platform to manage their investment portfolios. We provide our clients with advantageous execution prices, risk and portfolio management tools, research facilities and investment products, at low or no cost, positioning them to achieve superior returns.

Headquartered in Greenwich, CT, USA. IBKR has offices in more than 15 countries across the world.

IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.

Click the link to view a short video with a few words from current Interactive Brokers employees: https://www.interactivebrokers.com/en/index.php?f=31899