Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

SunSource

SunSource

1,001-5,000 employees

Distributes fluid power components and systems

Automotive & Transportation
Industrial & Manufacturing

Entry

Taylor, MI, USA

This position is onsite in Southgate, MI.

Category
Customer Support
Customer Success & Support
Requirements
  • Strong communication skills
  • Excellent organizational skills
  • Strong computer skills with knowledge of Microsoft Office Products (Excel, Word, Outlook, etc.)
  • Ability to multitask
  • Minimum High School diploma or equivalent
Responsibilities
  • Responsible for all aspects of customer service and sales support.
  • Create new orders in internal systems as required.
  • Initial quotes, process approvals, shippers and invoice requests according to priority.
  • Ensure all pertinent information is captured and entered into ERP.
  • Interface with Operations to expedite/prioritize delivery scheduling of services.
  • Interface with Customers, Sales, Operations and Shipping/Receiving to resolve issues and answer questions.
  • Review and manage workflow schedules to proactively manage open orders.

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities. By focusing on customer service and technical support, SunSource helps clients reduce maintenance costs and improve productivity. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring tailored solutions for customers. The company's goal is to provide high-quality products and services that drive growth and meet customer needs.

Company Stage

N/A

Total Funding

N/A

Headquarters

Windsor, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at SunSource offers the opportunity to be at the forefront of the renewable energy revolution.
  • Employees can contribute to meaningful projects that have a positive impact on the environment.
  • The company's commitment to sustainability and innovation provides a dynamic and forward-thinking work environment.

What critics are saying

  • The renewable energy sector is highly competitive, requiring constant innovation to stay ahead.
  • Regulatory changes and government policies can significantly impact the company's operations and profitability.

What makes SunSource unique

  • SunSource's unique approach to renewable energy solutions sets it apart from traditional energy companies.
  • Their focus on sustainable and eco-friendly technologies provides a competitive edge in the growing green energy market.
  • SunSource's innovative use of solar and wind energy technologies distinguishes it from competitors relying on conventional energy sources.

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