Full-Time
Billing Specialist
Jet Support Services
201-500 employees
Aircraft maintenance support and financial services
Expert
Chicago, IL, USA
- For more than 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI is responsible for maintaining in excess of 2,000 business jets, regional jets, and helicopters across the globe and serves customers through an infrastructure of certified technical advisors and providing maintenance tracking software (Traxxall and SierraTrax). JSSI leverages this technical knowledge, experience, buying power, and data to provide support at every stage of the aircraft life cycle; from aircraft acquisition to aircraft teardown and part out
- For more information, visit jetsupport.com
- Create customer invoices and credits for all scenarios and all entities; weekly, monthly, annually, or on an ad-hoc basis
- Investigate customer account questions and disputes for both the customers and for internal work colleagues
- Review customer contract modifications to perform contractual billings
- Perform calculations and reconciliations for customer billing cycles
- Review and maintain billing reports
- Prioritize customer service issues that are time sensitive
- Collaborate with Credit & Collections and Client Services teams for various customer account special cases, meeting regularly or on an as needed basis
- Bachelor's Degree
- 5+ years of billing experience at large organization
- High level of system comprehension
- Above average math and intermediate MS Office skills, especially Excel
- Ability to take detailed instructions well and follow them to completion
- Familiarity with and ability to interpret sophisticated customer contracts
- Direct and effective communication skills, positive and professional, both written and verbal, to all levels of the organization as well as to customers
- Analytical mindset and highly organized
- Team oriented personality
- Strong work ethic; ability to give extra effort when needed
- Preferred system experiences: Great Plains Dynamics, D365, Salesforce
Jet Support is responsible for maintaining in excess of 2,000 business jets, turboprops, regional jets and helicopters across the globe and serves customers through its unique infrastructure of expert technical advisors.
Company Stage
Private
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
1989
6 month growth
↑ 2%1 year growth
↑ 5%2 year growth
↑ 5%Benefits
Health coverage - We win at wellness. At JSSI, we believe that healthy and happy employees are better poised to make an impact in today’s global workforce. To that end, we provide industry-leading benefits plans that stay competitively priced for our employees and their families year after year.
Paid time off - We win at work-life balance. Our vacation benefits are highly competitive and increase based on tenure. In addition to our generous package of vacation, holidays, and sick days, JSSI also offers a Charitable Services Day in which employees are paid for a day of volunteering with a charity of their choosing.
Retirement package - We help prepare for a winning future. We all know the importance of saving for the future. In an effort to encourage our employees to plan for their retirement, JSSI provides an employer match to employee 401(K) contributions by matching 75% of employee contributions on up to 6% of eligible earnings.
Transporation - Move to win. Our commuter benefits plan gives JSSI employees the opportunity to set aside pre-tax dollars to put towards the inevitable use of parking and/or public transit to get to work each day.