Full-Time
MS Expert Business Analyst-Sunrise
Confirmed live in the last 24 hours
Healthcare IT solutions enhancing patient care
Mid, Senior, Expert
Brooklyn, NY, USA
Required Skills
Communications
Requirements
- BA or BS degree preferred and/or other relevant combination of training and experience.
- 5-7 years Health IT Industry experience preferred
- 7-10 years practical experience in providing technical support and maintenance on clinical applications preferred
- Allscripts Sunrise Clinical Manager experience required
- Excellent client facing skills with the ability to thrive in a highly critical environment
- Strong written and verbal communication skills
Responsibilities
- Collaborating closely with clinical staff at Wyckoff Heights Medical Center to understand their specific needs and workflows for order entry and result review.
- Translating these requirements into tailored configurations for Sunrise Acute Care, ensuring they effectively support Wyckoff Heights Medical Center's unique environment.
- Front end Sunrise configuration including but not limited to: Order sets and templates specific to Wyckoff Heights Medical Center's specialties and practices, medications, labs, procedures, and other order types used at Wyckoff Heights Medical Center
- Alerts and notifications for critical results based on Wyckoff Heights Medical Center's guidelines
- Developing and maintaining comprehensive documentation for the configurations implemented at Wyckoff Heights Medical Center.
- Testing configurations thoroughly to ensure functionality and adherence to Wyckoff Heights Medical Center's workflows and user needs.
- Troubleshooting and resolving configuration issues related to orders and results specific to Wyckoff Heights Medical Center's setup.
- Directly interface with business users by responding to support calls escalated by the Service Desk.
- Participate in user focus groups and requirements workshops, vendor training and demonstrations.
- Assist in supporting activations and rollouts.
- Consistent efforts to deliver quality solutions as per agreed scope.
- Customer focus and close alignment with the customers’ business objectives.
- Ensure efforts to continually improve domain knowledge.
- Ensure the quality of the deliverables as per the defined defects standards
- Document issues with resolutions and share with team members to improve team productivity.
- Provide data to generate team performance metrics.
- Knowledge transfer with other team members to improve overall team education level
- Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
- Adherence to the defined standards.
- Take initiative and drives to bring to logical conclusion; proactive approach.
- Provide accurate and timely information and escalates when there are issues.
- Actively participate in meetings and make valuable contribution.
Altera Digital Health specializes in delivering cutting-edge healthcare IT solutions that focus on enhancing patient care by prioritizing clinicians' needs. As a leader in advancing healthcare service delivery, the company provides a nurturing work environment where innovation and a commitment to excellence are at the forefront, making it an ideal workplace for professionals passionate about making a significant impact in the healthcare industry.
Company Stage
M&A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
N/A
Growth & Insights
Headcount