Full-Time
Director of Risk Services
Posted on 2/24/2026
W.R. Berkley
Commercial insurance underwriting, reinsurance, and investments
No salary listed
No H1B Sponsorship
Charlotte, NC, USA
In Person
Travel 25% is required.
 Finance & Banking (1) |
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- Bachelor's degree from an accredited college or university with major course work in Risk Management, Insurance, Business Administration or related degree. A minimum of ten years of progressively responsible experience in Risk Control and property and casualty insurance, at least five years in a managerial or supervisory role. A Master’s degree in a related field is a plus. Valid driver’s license for travel. CSP, CFPS, CDS, CIH certification desired. Completion of or working toward AINS, AIM, ARM, CPCU or similar professional insurance designation preferred.
- Ability to travel on a regular basis (25%).
- Demonstrated ability to organize, lead and influence work through others; knowledge of occupational safety and health, agency management and marketing techniques; advanced business acumen and analytical skills to interpret financial and business information.
- Must be adaptable to change and capable of proactively leading sustainable change; effective interpersonal skills required to develop and expand partnerships with internal and external customers, as well as to influence the way business partners think, feel, or behave without having direct control.
- Demonstrates strong leadership capabilities as a role model for collaboration, communication, clarity and success. Creates an environment for managers and employees to succeed by attracting, developing, recognizing and retaining top industry talent.
- Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
- Certified Safety Professional (CSP) strongly preferred. Completion of or working toward ARM, CPCU or similar designation. Valid driver’s license for travel.
- Creates a positive work environment between all functional areas of the organization and closely coordinates with the leadership of the Regional Office Underwriting, Staff Underwriting, and Claims functional areas to ensure enterprise alignment and strategy. Designs and maintains the enterprise system that supports all Risk Services functions, including reporting, productivity, and balancing resources among various departments and operating units in accordance to demand.
- Responsible for key deliverables to the senior leadership team such as management reporting of risk assessments, development and implementation of appropriate and improved policies, procedures, productivity measures and quality measures. Develops workflows and researches technologies that allow user interface with underwriters, agents and customers.
- Directs special projects and investigative studies for both the field operations and technical services areas to continuously improve the expertise, service delivery approach and organization within the industry.
- Directly responsible for achieving annual budget, managing expenses, FTE and productivity. Assists with developing and is responsible for achieving the yearly business plan through the selection, development, mentoring, and retention of talent. Provides frequent and specific constructive feedback to staff.
- Provides technical advice, direction and mentoring to staff.
- Manages the company’s geographic footprint to ensure superior service. Creates proficiency for each line of business and segment throughout the portfolio to assist in achieving profitability objectives; ensuring delivery of timely, high quality and profitable products and services throughout the portfolio.
- Oversees relations with the appropriate regulatory agencies and ensure awareness and compliance of all regulations.
- Advises at the senior level on Risk Services issues relating to ongoing and future operational issues throughout the organization.
- Performs other related duties as assigned by management
- Directly manages staff within the Risk Services Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Master’s degree in a related field is a plus.
- A CSP certification strongly preferred. Completion of or working toward ARM, CPCU or similar designation. Valid driver’s license for travel.
- CSP, CFPS, CDS, CIH certification desired.
- Sponsorship not Offered for this Role
W. R. Berkley provides commercial property and casualty insurance and reinsurance worldwide. It underwrites through two segments: Insurance with 53 operating units offering lines like excess and surplus, commercial auto, and workers’ compensation; and Reinsurance & Monoline Excess which writes reinsurance and excess policies for other insurers and self-insured entities. Revenue comes from premiums on insurance and reinsurance contracts and from investment income, supporting risk transfer and market capacity. The goal is to deliver steady underwriting results and financial returns for shareholders by serving a broad client base across many industries.
Company Size
N/A
Company Stage
IPO
Headquarters
Greenwich, Connecticut
Founded
1967
Simplify's Take
What believers are saying
- Net investment income surges 12.2% to $404.3 million in Q1 2026.
- 21.2% ROE exceeds 15% target with $336.1 million shareholder returns.
- 7.2% average rate increases excluding workers' compensation boost premiums.
What critics are saying
- National carriers like Chubb erode excess lines share within 6-12 months.
- Auto liability rates fail claims inflation, forcing exposure cuts in 12 months.
- Rising medical costs inflate workers' comp claims, deteriorating ratios in 6 months.
What makes W.R. Berkley unique
- 53 specialized operating units deliver niche commercial insurance globally.
- Reinsurance & Monoline Excess segment spreads risk with 78.6% combined ratio.
- Decentralized model targets excess, surplus, and workers' compensation lines.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Wellness Program
Paid Time Off
401(k) Retirement Plan
Profit Sharing
Annual Bonus Potential
Company News
Diane P. Mika named chief risk management officer of Berkley Alliance Managers. GLASTONBURY, Conn. (April 2, 2026) - Berkley Alliance Managers, a Berkley company specializing in professional liability insurance solutions for design, construction and service professionals has announced the appointment of Diane P. Mika as chief risk management officer. Mika previously served as senior vice president, risk management officer and department head for Berkley Alliance Managers. She brings more than 30 years of professional liability insurance experience and a distinguished record in risk management and loss prevention education. In her new role, she will lead the client-facing risk management function for Berkley Construction Professional, Berkley Design Professional and Berkley Service Professionals, advancing the organization's commitment to delivering industry-leading resources and solutions. "Diane's deep expertise in professional liability risk management, paired with her leadership in developing innovative learning and loss prevention programs, makes her uniquely qualified to lead the risk management services we provide to clients," said Stephen L. Porcelli, president of Berkley Alliance Managers. "Her vision, industry insight and commitment to elevating client education will continue to strengthen the value we deliver to construction, design and service professionals." Since joining Berkley Alliance Managers in 2014, Mika has played a pivotal role in shaping the organization's client-facing risk management strategy. She led the development of the award-winning BDP Risk(R) Learning Management System and built a comprehensive portfolio of resources, including live workshops, on-demand courses and curated learning plans. Her leadership has set a high standard for innovation and excellence in client education and risk mitigation. Andrew D. Mendelson, FAIA, who previously served as chief risk management officer, will continue with Berkley Alliance Managers as executive vice president, client experience (CX) officer and a member of the executive team until his planned retirement in 2027. About Berkley Alliance Mangers Berkley Alliance Managers specializes in professional liability products and services across four key industries: design, construction, miscellaneous services and accounting. The organization is recognized for its innovative approach, deep industry expertise and commitment to excellence. Berkley Alliance Managers is a member of W. R. Berkley Corporation, a Fortune 500 company listed on the New York Stock Exchange and part of the S&P 500. Its insurance company subsidiaries are rated A+ (Superior) by A.M. Best. For more information, visit berkleyalliance.com.
Malpractice insurance to shape lawyer AI regulation. SUMMARY Major insurers are already imposing absolute AI exclusions, sub-limits and intentional acts triggers that leave attorneys personally exposed, and that financial pressure will drive AI governance in legal practice far more effectively than any ethics opinion. Firms that cannot document their AI due diligence, vendor relationships and disclosure practices will find themselves uninsured, undefended and liable, and no amount of rulemaking will fix that after the fact. Malpractice litigation will almost certainly become one of the most powerful engines driving AI governance in legal practice. Civil liability operates on a more urgent timeline than bar discipline. Clients do not need to wait for a disciplinary proceeding to sue, and damages can dwarf the sanctions courts have imposed for hallucinated filings. Researcher Damien Charlotin's AI Hallucination Cases database has already catalogued over 1,000 cases worldwide involving AI-generated errors in court filings, each a potential malpractice claim waiting to be filed. The doctrinal mechanism is familiar. As AI-related malpractice cases accumulate, courts will define what a reasonably competent attorney does when deploying these tools, what verification protocols satisfy the standard of care, what vendor due diligence is required before inputting client data, and what disclosures are owed when AI materially shapes the work product. Each verdict and settlement will harden that standard, and bar associations will eventually codify what the courts have already decided. This is precisely how malpractice law shaped attorney obligations around conflicts of interest, file retention and engagement letters in earlier generations. Cases like Mata v. Avianca and Johnson v. Dunn have already established that the signing attorney owns the entire filing regardless of who used the AI tool or where the error originated, exactly the kind of standard-of-care foundation that plaintiffs' malpractice lawyers will build on. The insurance market is accelerating this reckoning in ways that ethics opinions cannot. The ABA Journal has reported that many attorneys will be surprised to learn their malpractice policies may not cover AI-related claims at all, since AI use may not satisfy policy definitions of "professional service" and individual claims may be subject to sub-limits as low as $500,000 under a policy with a $10 million face amount. The exclusions picture is hardening fast. Berkley Insurance has introduced an "absolute" AI exclusion eliminating coverage for any claim arising from AI use by the insured or any third-party vendor acting on the insured's behalf. Hamilton Insurance Group has taken a similarly sweeping approach for professional liability policies. ALPS has warnedthat blindly accepting AI output could trigger intentional acts exclusions, leaving attorneys personally exposed with no coverage whatsoever. Insurers have historically been among the most effective regulators of attorney behavior because their leverage is financial and immediate rather than disciplinary and delayed. The same pressure that drove law firms to adopt conflict check systems and engagement letter requirements will now drive AI governance through the same channel. Munich Re's dedicated AI insurance product for law firms already requires documented due diligence on AI systems as a condition of coverage, effectively mandating vendor vetting through the marketplace rather than through rulemaking. Rules and regulations will need to address the specific monetary questions this landscape creates: who bears liability when a vendor's tool fails, whether engagement letters must disclose AI use to preserve defenses, how billing practices interact with negligence claims when AI generates the work product and what indemnification arrangements between firms and AI vendors are ethically permissible. These are questions the existing Model Rules are not designed to answer. The malpractice docket, insurance market and case law are converging on the same destination and together they will force the profession's hand in ways that ethics opinions never could alone. You may also enjoy: and if you like what you read, please subscribe below or in the right-hand column.
W. R. Berkley Corporation has appointed Ryan Miller as president of Berkley Southeast, effective immediately. Miller brings over 25 years of experience in commercial insurance operations, underwriting and field management. He most recently served as senior vice president and chief field operations manager at a large regional carrier, where he was responsible for growth, profitability and operational excellence. Throughout his career, Miller has focused on providing commercial insurance solutions to customers across the southeastern United States. W. Robert Berkley, Jr., chief executive officer of W. R. Berkley Corporation, described Miller as a proven leader with deep operational expertise and a disciplined approach to underwriting and profitable growth. Founded in 1967, W. R. Berkley Corporation is amongst the largest commercial lines writers in the United States.
W. R. Berkley reported fourth quarter revenue of $3.72 billion, slightly missing analyst estimates of $3.75 billion, whilst adjusted earnings per share of $1.13 met expectations. Operating margin fell to 15.4% from 19.9% in the prior year period. CEO Rob Berkley attributed performance to underwriting discipline and lower catastrophe losses, emphasising the company's diversified structure. The company faces headwinds from increased competition and shifting customer preferences. During the earnings call, analysts probed several key areas. Berkley indicated that workers' compensation faces rising medical costs after artificial suppression, whilst auto liability pricing remains inadequate. The company is pulling back from certain professional and large property lines. Management expects technology investments to deliver both cost savings and value creation, with benefits depending on market conditions.
W. R. Berkley, a property casualty insurer, reported Q4 revenue of $3.72 billion, missing analyst estimates of $3.75 billion with 1.5% year-on-year growth. Non-GAAP profit of $1.13 per share met expectations, whilst operating margin declined to 15.4% from 19.9% a year earlier. CEO Rob Berkley attributed performance to underwriting discipline, lower catastrophe losses and operational efficiency from technology investments. The company is prioritising AI and technology investments to improve efficiency and underwriting capabilities whilst adapting distribution models to meet changing customer preferences. Management maintained selective growth strategies, deliberately reducing exposure in segments like auto liability due to unfavourable pricing. CFO Richard Baio expects the expense ratio to remain below 30% in 2026. The company continues focusing on opportunities in excess and umbrella casualty, excess and surplus markets, and medical stop loss.