Job Description
Role
Technical Business Analyst - Provide strong analytical insight, requirements/process definition for deployment of a solution for development life cycle and move-to-production systems.
Mandatory Technical / Functional Skills
- Bachelor's Degree in Business, Computer Science, Engineering, or equivalent work experience in related discipline
- 7-10 years of experience working in technical business analysis role, including as-is and to-be process documentation, data mapping.
- 4+ years working under an Agile Methodology
- Understanding of TPF development a plus
- Skill in using JIRA a plus
- Medium-high level of experience using standard MS Office products suite
- Skilled at utilizing a variety of elicitation, documentation and analysis techniques
- Ability to communicate and interact effectively with internal and external business contacts, including on-site and remote technical and cross-functional teams
- Strong analytical and problem-solving skills, and ability to think creatively to solve complex problems
- Understand technical development processes, activities, and terminology
- Highly desirable: previous experience in deployment of third-party solutions to replace existing home-grown solutions.
Roles and responsibility
Identify and document as-is and to-be process and data flows in building and source control of software artifacts, including delivery of executables for test and production release and interface of the new system with existing MTP systems.
Interact with technical end-users, including TPF and systems developers, loads control, technical system support groups, and a major Travelport customer who will be engaged in this activity as well
Document business and data flows using industry standard analysis tools. Create user stories and detailed functional specifications for modifications requiring development. Interface with technical development team to provide requirements, review solution design/approach, and ensure identified technical gaps are resolved.
When necessary, be able to articulate and train consumers of tools on new processes and tool usage. Provide ongoing support to users, assist in research, and follow up on user requests
Be an advocate for automation and integration as well as “best practice” solutions for the effort
Able to work effectively with a major customer in developing 21st-century tools for developers to use for source control and move-to-production processes.
Desirable Technical / Functional Skills
- (Optional)Airline/GDS Experience
Qualifications
Additional Information
GOOD COMMUNICATION SKILLS
DURATION: 12 month
INTERVIEW: PHONE & SKYPE