Full-Time

IT Systems Administrator

Confirmed live in the last 24 hours

Red Canary

Red Canary

201-500 employees

Provides managed detection and response services

Compensation Overview

$80k - $92k/yr

+ Bonus Program + Stock Options

Mid

Remote in USA

Candidates can work virtually from almost anywhere in the US.

Category
IT Support
System Administration
IT & Security
Requirements
  • More than 2+ years in an IT Support or Endpoint Administration role
  • Previous experience working in Cloud Native environments is required
  • Expertise with Okta is required, showcasing solid understanding of SAML, SCIM and RBAC
  • Adept with managing projects, developing requirements, and tracking progress
  • Experience implementing automation and writing scripts to improve IT Team efficiency and/or improving end-user experiences
  • Proficiency in IT networking concepts, protocols, and systems. Confident ability to troubleshoot and optimize network performance
  • A high degree of empathy for our internal customers, and feel the only measure of success is how well we fulfill their needs
  • A demonstrated ability to create elegant documentation that empowers people to help themselves
  • A passion for improving the human experience with technology at work
  • An ability to communicate technical concepts and processes thoughtfully and effectively, no matter the audience
Responsibilities
  • Contribute to streamlined technology experiences that embody our company values
  • Provide tier-3 escalation support troubleshooting the most difficult end user issues
  • Write and review code and manage code repositories in the IT environment
  • Develop processes, scripts and automations to streamline our IT Operations including onboarding, offboarding, access provisioning, and day-to-day operations
  • Maintain our endpoint management solutions (JAMF\Intune) deploying patches, application installations, OS deployments, self-service tools, and security configurations
  • Run IT projects and engage with business partners to improve IT services and processes
  • Assist in implementation and integration of IT SaaS software and services
  • Provide network and audio\video administration for our Denver corporate office
  • Nurture the employee-centric culture and strive to be the best representative of the IT department to your fellow canaries
  • Must be available for on-call duties as required
Desired Qualifications
  • Experience using a ticketing system to triage and escalate tickets, preferred
  • Experience writing and reviewing code using an IDE and online repositories, preferred

Red Canary provides Managed Detection and Response (MDR) services to help businesses protect their digital assets from cyber threats. Their services include continuous monitoring and expert analysis, which involve collecting and analyzing telemetry data to identify potential security issues in real-time. They focus on Endpoint Detection and Response (EDR) to mitigate threats at the device level and conduct ongoing testing to ensure security measures are effective. Red Canary stands out from competitors by emphasizing measurable outcomes, using behavioral analytics to detect critical threats, and offering 24/7 expert investigation to minimize false positives. Their goal is to reduce risk over time and improve security for their clients through a subscription model that ensures ongoing support and enhancements.

Company Size

201-500

Company Stage

Series C

Total Funding

$129.9M

Headquarters

Denver, Colorado

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven workflows enable threat investigation 10x faster, improving efficiency.
  • Recognition as a leader in MDR services attracts clients seeking reliable solutions.
  • Managed XSIAM and Security Data Lake optimize cybersecurity infrastructure cost-effectively.

What critics are saying

  • Increased identity-enabled attacks could overwhelm detection capabilities.
  • Rapid rise in cloud-native attacks challenges adaptation of detection strategies.
  • Over-dependence on AI workflows may reduce human oversight, missing nuanced threats.

What makes Red Canary unique

  • Red Canary focuses on measurable security outcomes, reducing risk over time.
  • They use behavioral analytics to identify critical threats efficiently.
  • Automated playbooks streamline response actions, enhancing client security posture.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Unlimited Paid Time Off

Parental Leave

Health Savings Account/Flexible Spending Account

Remote Work Options

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-2%
PR Newswire
Mar 18th, 2025
Threat Researchers Detect 4X More Identity-Enabled Attacks As Infostealers Continue To Surge

Red Canary's 2025 Threat Detection Report highlights top and emerging cybersecurity threats, including fakeCAPTCHA, LLMJacking, and macOS malwareAdversaries have access to more tools than ever to compromise organizations, fueling a rise in attacks and straining security teamsNone of the nearly 93,000 threats analyzed in this report were prevented by customers' expansive security controls, including all leading endpoint protection (EPP) and IAM platformsDENVER, March 18, 2025 /PRNewswire/ -- Red Canary, a leader in managed detection and response (MDR) , today unveiled its seventh annual Threat Detection Report , examining the trends, cyber threats, and adversary techniques that organizations should prioritize in the coming months and years. The report tracks the MITRE ATT&CK® techniques that adversaries abuse most frequently, and this year noted four times as many identity attacks compared to the 2024 edition. After debuting in the top 10 in 2024, cloud-native and identity-enabled techniques surged in this year's report, with Cloud Accounts, Email Forwarding Rule, and Email Hiding Rules ranking among the top five."2024 marked the rise of cloud-native and identity-enabled attacks, with three of the top five techniques we detected falling into these categories. This highlights the immense value adversaries place on identities – compromise one, and they gain access to countless systems," said Keith McCammon, co-founder and Chief Security Officer at Red Canary. "Unfortunately, the rise of identity and access management (IAM) and identity providers hasn't deterred adversaries. Instead, it has made centralized identities even more lucrative targets as once compromised, adversaries can gain access to numerous disparate systems

PR Newswire
Mar 7th, 2025
Red Canary Wraps Up Fiscal Year 2025 Highlighted By Rapid Enterprise Growth And Accelerated Product Innovation

Rapid adoption of identity and cloud security protection is delivering greater customer value and fueling company growthAI-driven workflows are enabling security teams to investigate threats 10x faster on average, delivering greater efficiency and security outcomesDENVER, March 7, 2025 /PRNewswire/ -- Red Canary, a leader in managed detection and response (MDR) , today announced highlights from its fiscal fourth quarter and full fiscal year ending January 31, 2025. Enterprise new customer bookings grew by 23% quarter-over-quarter and 63% year-over-year, fueling Red Canary's annual recurring revenue beyond $140 million.In fiscal year 2025, the company accelerated product innovations that helped customers detect and stop threats faster. Key advancements included identity detection and response, cloud security, and enhanced endpoint security–all powered by advanced AI. The company also unveiled Red Canary Managed XSIAM to strengthen security operations and launched the Red Canary Security Data Lake to significantly reduce storage costs."Our customers rely on us around the clock to deliver the threat detection and response they need to minimize disruption from cyberattacks so they can focus on their mission. When Red Canary alerts you, you know it's a real threat," said Brian Beyer, CEO of Red Canary. "The stakes are high, which is why we're relentlessly focused on innovating—over the past year, our AI advancements have made our managed detection and response platform even smarter, more accurate, and more scalable

PR Newswire
Mar 1st, 2025
Red Canary Named A Leader In Managed Detection And Response Services Report By Independent Research Firm

Red Canary recognized for its "deep pedigree in threat intelligence" and "superior detection and response capabilities," earning the highest possible scores in 10 criteriaDENVER, Feb. 27, 2025 /PRNewswire/ -- Red Canary was named a Leader by Forrester in The Forrester Wave™: Managed Detection and Response Services, Q1 2025. Red Canary received the highest possible scores in 10 evaluation criteria, including detection engineering, threat hunting, analyst experience (AX), dashboards and reporting, vision, innovation, and community, and is one of three vendors to be designated as a Leader.The report states:"Customers praise Red Canary's responsiveness, pace of innovation, and platform flexibility."responsiveness, pace of innovation, and platform flexibility." " Red Canary stands out for customers looking for a provider with superior detection and response capabilities that remains flexible to the unique needs of their organization."stands out for customers looking for a provider with superior detection and response capabilities that remains flexible to the unique needs of their organization." "Its real innovation was recognizing that detection as code was the only way to scale given the enormous amount of data security providers deal with.""Our customers count on us to be their security partner – they need accurate, timely, and complete threat detection, clear guidance, and a team that has their back 24/7. That's why we exist," said Brian Beyer, CEO of Red Canary. "To us, this latest recognition by Forrester is a reflection of our commitment to put customers first, solve their toughest security challenges, and protect them around the clock."In the past year, Red Canary has continued to innovate and advance its leadership in the MDR market. These advancements include new GenAI-powered investigation capabilities that accelerate triage and response, expanded telemetry ingestion to provide deeper visibility across cloud and endpoint environments, and enhanced detection coverage powered by proprietary threat intelligence

Morningstar
Feb 27th, 2025
Red Canary Named A Leader in Managed Detection and Response Services Report By Independent Research Firm

Red Canary named A leader in Managed Detection and Response Services report by independent research firm PR newswire DENVER, Feb. 27, 2025.

PR Newswire
Feb 18th, 2025
Red Canary Named To Crn'S 2025 Security 100 List

Managed detection and response (MDR) leader kicks off its new fiscal year with a prestigious industry award in the Endpoint and Managed Security categoryDENVER, Feb. 18, 2025 /PRNewswire/ -- Red Canary, a leader in managed detection and response (MDR), has been recognized by CRN ® , a brand of The Channel Company , on the 2025 Security 100 list for its excellence in Endpoint and Managed Security. This annual list highlights cybersecurity vendors that deliver the most innovative, channel-focused technology offerings and represent the most significant opportunities for the IT channel in 2025."Red Canary's mission is to create a world where every organization can make their greatest impact without disruption from cyber attack," said Katie Bullard, President, Red Canary. "As the threat landscape rapidly evolves, the only way to accomplish a mission of this scale and magnitude is through deep relationships with incredible partners. We're extremely proud of this recognition because it reflects the trust our customers and partners place in us and the outcomes we enable them to achieve."Through its robust partner program, Red Canary provides its products to IT and security teams across industries to detect threats faster, automate response, and strengthen security operations. Red Canary partners with resellers, incident response firms, and technology providers to help joint customers strengthen their security programs