Senior Manager
Internal Content & Creative Services
Posted on 5/11/2023
Experience Level
  • Develop and lead content strategy (written, multimedia, design) for our employee intranet, The Pantry, and continuously captivate internal audiences with cutting edge, mission-centered storytelling that connects Toasters to our business and each other
  • Ensure strong presentation of The Pantry on an ongoing basis. Manage content initiatives from ideation to execution with strong project management skills and attention to detail. You will set timelines for projects and delegate against team bandwidth. This includes managing The Pantry's content calendar, bi-annual magazine, and ad hoc requests
  • Build Toast's internal brand while partnering PR, Marketing, and Employer Brand to align with our external strategy, brand standards, and tone
  • Develop, coach, and mentor an all-star team of creatives. Seek to lift them up in everything you do
  • Partner with external production teams to plan offsite filming on a quarterly basis (with travel as needed, approximately 10-15% of the time)
  • Typically requires 5+ years of content, communications, or marketing experience with proven ability to create, manage, and scale a content marketing program; and at least 2+ years of experience managing a team of creatives
  • Knowledge of best practices for editorial content at scale
  • Excellent written and verbal communication, a storyteller at heart
  • You are a self-starter: solutions oriented mindset, with the ability to pivot when needed
  • Strong teamwork & cross-functional collaboration skills
  • Organized and detail oriented, with a strong desire to express their creativity
  • (Responsibilities)
Desired Qualifications
  • (Nice to Haves)

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Core Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose