Full-Time

Sr. Field Marketing Manager

Posted on 1/6/2025

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Senior

Austin, TX, USA

Category
General Marketing
Growth & Marketing

You match the following Dialpad's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Basic understanding of B2B marketing funnels and tactics.
  • Strong organizational and time management skills with the ability to manage multiple projects.
  • Excellent communication skills and a collaborative mindset.
  • Experience with event planning or project management is a plus.
Responsibilities
  • Support the execution of regional marketing plans to help increase brand awareness, generate leads, and engage with existing customers.
  • Assist with planning and coordination of regional events, including logistics, internal communications, event promotion, and day-of execution.
  • Contribute to the planning, execution, and successful launch of Dialpad's city tour and user conference, fostering engagement and enhancing brand visibility.
  • Collaborate with internal teams (Sales, Customer Success, and Marketing) to ensure campaigns align with business goals.
  • Partner with Marketing Operations to track and measure the success of campaigns and events, providing insights and recommendations for improvements.
  • Research and recommend opportunities for Dialpad to participate in or sponsor industry events.
  • Help develop messaging and content for campaigns by collaborating with the Product Marketing and Content teams.
  • Act as the point of contact for event logistics and onsite representation when attending events.
Desired Qualifications
  • Experience with event planning or project management is a plus.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. Clients, ranging from small businesses to large corporations, access the platform via a subscription model. Dialpad stands out from competitors by quickly releasing new features and forming partnerships, such as with the Sacramento Kings basketball team, which includes community programs for young entrepreneurs. The company's goal is to utilize AI to improve customer service and sales outcomes.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's acquisition of Surfboard enhances its workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.
  • Launch of business-specific AI models provides a competitive edge in sales conversations.

What critics are saying

  • Emerging AI-driven platforms could erode Dialpad's market share.
  • Integration challenges from Surfboard acquisition may disrupt operations.
  • Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.
  • Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.
  • Dialpad's continuous innovation and fast feature releases set it apart from competitors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

INACTIVE