Full-Time
Financial Operations Program Manager
Coastal Community Bank
501-1,000 employees
Community bank and BaaS provider
Compensation Overview
$123k - $147.6k/yr
Remote in USA
Remote
Must work standard Pacific Time business hours (8 AM–5 PM PT).
Bachelor's
 Finance & Banking (1) |
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 Business & Strategy (1) |
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- Five or more years of experience in banking, fintech, payments, treasury, consulting, financial operations, or Banking-as-a-Service.
- Strong understanding of banking operations, payment systems, and funds flows, including Automated Clearing House, FedNow, Fedwire, Real-Time Payments, card networks, settlement, returns, and disputes.
- Experience designing, implementing, and continuously improving reconciliation processes, financial control frameworks, and operational procedures.
- Experience supporting Sarbanes-Oxley controls, internal controls, audits, or regulatory examinations within a regulated financial services environment.
- Strong analytical and problem-solving skills with the ability to translate complex operational challenges into scalable business solutions.
- Experience analyzing large transactional datasets using Structured Query Language and modern data platforms, preferably Databricks, with a strong understanding of data pipelines and extract, load, and transform workflows.
- Experience designing automation, reporting solutions, and technology-enabled process improvements.
- Experience leveraging artificial intelligence tools to improve analysis, documentation, reporting, and operational efficiency.
- Advanced Microsoft Excel skills, including PivotTables, Power Query, complex formulas, and large dataset analysis.
- Ability to lead cross-functional initiatives and collaborate with Product, Engineering, Finance, Risk, Compliance, and Operations teams.
- Written, verbal, organizational, and project management skills sufficient to manage multiple priorities in a fast-paced environment.
- Bachelor's degree in Business, Finance, Accounting, Information Systems, Computer Science, Data Analytics, Engineering, or equivalent experience.
- Design and optimize partner funds flows and operational controls that support new products, strategic initiatives, and the Bank's Banking-as-a-Service ecosystem.
- Design reconciliation processes that minimize manual intervention and eliminate unreconciled transactions through automation and data integrity.
- Lead the investigation and resolution of complex financial and operational issues across the Bank's Banking-as-a-Service partner portfolio.
- Analyze financial operations, reconciliations, and partner activity to identify root causes, operational risks, and opportunities for improvement.
- Partner with Product and Engineering to design automation, reporting, and scalable operational solutions.
- Perform operational analyses and control validations during partner implementations, escalations, audits, and other critical business events.
- Analyze operational and financial data using advanced Excel, SQL, and business intelligence tools.
- Design reporting, automation, and technology-enabled solutions that improve scalability, operational efficiency, and data quality.
- Leverage artificial intelligence and emerging technologies to accelerate analysis, documentation, reporting, and decision-making.
- Translate business requirements into scalable technical solutions by partnering closely with Product and Engineering.
- Lead cross-functional initiatives across Financial Operations, Product, Engineering, Finance, Risk, Compliance, and external fintech partners.
- Partner with Product and Engineering to ensure operational, accounting, reconciliation, and reporting readiness before new partner launches.
- Drive root cause resolution with external partners, ensuring reconciliation breaks, data quality issues, and operational deficiencies are identified, communicated, and resolved promptly.
- Design scalable, repeatable business processes to simplify complex operational challenges.
- Develop business requirements, standard operating procedures, process documentation, and implementation plans.
- Experience with Python, application programming interfaces, workflow automation, or low-code/no-code platforms is preferred.
Preparing company summary based on provided description.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Everett, Washington
Founded
1997
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Simplify's Take
What believers are saying
- Q1 2026 BaaS fee income rose 22.3% to $10.9 million.
- Pliant launched in the U.S. through Coastal, widening partner volume.
- Total assets reached $5.66 billion on March 31, 2026.
What critics are saying
- Q2 2026 brought a $42.1 million loss from one CCBX partner.
- Coastal cut ties with Evolve Bank & Trust, showing partner concentration risk.
- A second CCBX blowup ends Coastal's sponsor-bank franchise within 12 months.
What makes Coastal Community Bank unique
- CCBX combines sponsor banking, compliance, and reconciliation for fintech partners.
- Coastal added GreenFi on January 9, 2026, expanding strategic flexibility.
- Pliant chose Coastal on July 14, 2026 for U.S. sponsor banking.
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Benefits
Flexible Work Hours
Company News
Coastal Financial Corporation's shares plummeted 43% in a single trading session after the company disclosed a $42.1 million net loss for Q2 2026. The losses stemmed from $68.8 million in pre-tax charges related to a single Banking-as-a-Service partner, including a $46 million valuation adjustment and $22.8 million in credit loss provisions. Law firm Hagens Berman has launched an investigation into whether Coastal Financial misled investors about its risk management practices. The company had previously assured investors of strict partner screening and rigorous credit oversight for loans originated through its CCBX BaaS platform. The announcement coincided with the departure of Coastal's chief financial officer, further unsettling markets. Shares fell from $70.66 to $39.91.
Summer 2026 e-news. Your support helps children reach their full potential! Summer is a season of growth, discovery, and new beginnings! Every day, The Little Red School House Inc has the privilege of watching children and families thrive. In this issue, The Little Red School House Inc is sharing stories of resilience, practical resources, and simple ways to find joy in the everyday moments that help children learn and grow. Thank you for being part of the ChildStrive community and for helping build stronger families and brighter futures, one relationship at a time. Community bites! Bring your friends, family, and neighbors together for a delicious way to give back! Join The Little Red School House Inc at one - or all - of these special dining events where a portion of your meal supports ChildStrive's work with local families. Friday, August 7 - MOD Pizza Wednesday, August 19 - Habit Burger Shoreline Check Back for More Dates to Come! New family resource: Financial Wellness Hub. At ChildStrive, The Little Red School House Inc know that supporting young children also means supporting the adults who care for them. That's why The Little Red School House Inc is excited to share a new free resource for its families and community. In partnership with Coastal Community Bank and Banzai, The Little Red School House Inc has launched the ChildStrive Financial Wellness Hub, an easy-to-use online library filled with practical tools, interactive calculators, articles, and guided lessons on the financial topics that matter most. Whether you're creating a budget, building savings, improving your credit, preparing for a major life change, or simply looking to feel more confident with your finances, you'll find resources designed to meet you where you are. The Financial Wellness Hub is available in more than 20 languages, free to use, and accessible anytime. Because when families feel financially secure, they have more room to focus on what matters most, helping children thrive. "Let's Read Together" Was a wonderful success! The first "Let's Read Together" event was a wonderful success! Families gathered during the Latino Expo on Saturday, July 25, to celebrate the joy of reading with local authors, storytellers, music, crafts, and, of course, books. It was inspiring to see children, parents, and grandparents sharing stories and creating new memories together. Thank you to its incredible partners, My Neighborhood News Network, LETI, Edmonds Bookshop, Edmonds College, and everyone who joined The Little Red School House Inc to make this inaugural event so special. The Little Red School House Inc can't wait to continue the celebration of literacy and community at its next Let's Read Together event on Saturday, October 10 at the Lynnwood Library. The Little Red School House Inc hope to see you there! Growing together: lessons that last a lifetime. When Sarah and Michael's son, Ethan, was a toddler, mealtimes felt anything but simple. Every bite was a struggle. Ethan had difficulty chewing and swallowing certain foods, and communicating his needs often led to frustration for everyone. They worried constantly: Will he ever eat like other children? Will he be able to tell The Little Red School House Inc what he needs? That's when they found ChildStrive's Early Supports for Infants and Toddlers (ESIT). Their team worked alongside the family in the place Ethan was most comfortable, at home. A specialist helped Ethan build communication skills while introducing new strategies to make mealtimes less stressful and more successful. Just as importantly, Sarah and Michael learned techniques they could use every day, turning ordinary routines into opportunities for learning and growth. "It wasn't just about helping Ethan," Sarah recalls. "They helped us become more confident as parents. They showed us how to slow down, celebrate small victories, and trust that progress would come." Today, Ethan is preparing for an entirely different milestone: middle school. Like many families, the transition brings a mix of excitement and nerves. New teachers. New expectations. A much bigger building. But instead of feeling overwhelmed, Sarah and Michael find themselves returning to the lessons they first learned more than a decade ago. "We still break big challenges into smaller steps," Sarah says. "We give Ethan time to find his words when he's working through something difficult. We remember that growth doesn't happen all at once, and that's okay." Those early years taught their family that progress often comes one conversation, one meal, and one small success at a time. Looking back, they realize the greatest gift ChildStrive gave them wasn't simply support through feeding and speech challenges. It was the confidence to believe in their son's abilities and the tools to help him navigate whatever comes next. As Ethan gets ready to walk through the doors of middle school this fall, his parents know there will be new challenges ahead. But they also know they don't have to have all the answers. They've learned to trust the process, celebrate growth, and meet each new stage with patience and hope. Because while Early Supports ends when children turn three, the confidence, resilience, and relationships built during those early years continue to shape families for a lifetime. Magic in the mundane: finding comfort in new routines. As summer fades into fall, life begins to change. School starts, schedules shift, and familiar rhythms give way to new ones. While these transitions can sometimes feel overwhelming for young children (and grown-ups!), they also offer wonderful opportunities to build connection, confidence, and security. One of the best ways to help children navigate change is through simple, predictable routines. A special goodbye ritual, reading the same bedtime book, or taking a walk after dinner can become comforting anchors in an otherwise changing season. Try this together: Choose one small routine to start this week. It could be: * Sharing one favorite part of the day at dinner. * Taking a five-minute walk to look for signs of seasonal changes. * Reading a favorite book before bed. * Singing the same song on the way to school. * Looking out the window each morning and talking about the weather. Remember, routines don't have to be complicated, they just have to happen consistently. Why it Matters: Predictable routines help children feel safe and secure, especially during times of transition. When children know what to expect, they can spend less energy worrying about what's coming next and more energy learning, exploring, and connecting with the people around them. Simple daily rituals also build language skills, strengthen relationships, encourage emotional regulation, and help children develop independence. The routine itself may seem ordinary, but the trust, confidence, and resilience it builds can last a lifetime. Sometimes the greatest magic isn't found in extraordinary moments, it's found in the everyday routines that remind children they are safe, loved, and ready for whatever comes next,
Pliant partners with Coastal to power U.S. Expansion. * Infrastructure * 14.07.2026 03:05 pm Pliant, a fintech specializing in B2B payment solutions, today announced its official launch in the United States through a strategic partnership with Coastal. The milestone marks Pliant's entry into one of the world's largest commercial card markets and accelerates its global expansion strategy. Coastal, recognized for its disciplined and innovation-focused approach to banking-as-a-service, will serve as Pliant's U.S. sponsor bank, enabling compliant market entry and long-term scalability. Through the partnership, Pliant is now positioned to support agent-based issuing structures and expand its footprint across the U.S. banking ecosystem. "This partnership marks an important step in establishing our long-term presence in the United States," said Malte Rau, CEO and co-founder of Pliant. "Entering the U.S. market requires more than product readiness. It requires strong regulatory alignment and a sponsor bank that shares a disciplined approach to infrastructure and compliance." "Fintech innovation succeeds when it is built on a strong regulatory and operational foundation," said Brian Hamilton, President at Coastal. "We are pleased to support Pliant's U.S. launch and its expansion into the American market."
Pliant, a Berlin-based fintech specialising in B2B payment solutions, has launched in the United States through a partnership with Coastal Financial Corporation. Coastal will serve as Pliant's sponsor bank, enabling compliant market entry and scalability in the commercial card market. The collaboration allows Pliant to support agent-based issuing structures and expand across the US banking ecosystem. Founded in 2020, Pliant operates a modular payments platform combining card issuing and spend management through an API-first system. Coastal, based in Everett, Washington, provides Banking-as-a-Service solutions through its CCBX segment. The bank holding company operates Coastal Community Bank, which has $4.74 billion in assets and maintains 14 branches across Washington state counties.
Graham Capital Wealth Management has initiated a new position in Coastal Financial, acquiring 49,879 shares in an estimated $4.51 million transaction, according to a 12 May SEC filing. The stake represented 3.37% of the fund's reportable assets under management at quarter-end. Coastal Financial, a regional bank headquartered in Everett, Washington, operates 14 locations and offers commercial and consumer banking products, including banking-as-a-service solutions. The company has a market capitalisation of $1.06 billion and generated $600.35 million in revenue over the trailing twelve months. As of 11 May, Coastal Financial shares traded at $70.73, down 18.8% over the prior year. Regional banks have benefited from a favourable interest rate environment following the 2023 banking crisis.