Account Manager

Account Manager for Medical Communication Services

Company: VML Health 

Location: Flexible on remote working; can be based out of London or local European countries. 

The Role and Responsibilities:

• Manage all operational aspects of projects from briefing to delivery, ensuring achievement of revenue targets, profitability of own client portfolio, and related development.
• Build meaningful and trusted relationships with clients by ensuring the position of the agency as their strategic partner.
• Interfaces with clients as the sole "go-to-person" for the assigned brand.
• Deep knowledge of the client's business and industry to be in the best position to deliver quality campaigns.
• Ensure client requests are handled efficiently by organizing accurate and thorough internal briefs.
• Work with the operations team to manage the production schedule, ensuring projects are delivered as instructed, on time, and within budget.
• Precise brief development and reliable oversight of project progress, finances and quality of work before it leaves the agency, ensuring it adheres to the client's approved brief.
• Closely collaborate with an international and interdisciplinary team.
• Refer to the Account Director team's satisfaction and project results.
• Stick to agency processes and financial policies, identifying ways to improve processes where needed.

Education and Experience: 

• Degree in Communication, Business Administration, Marketing or other related field.
• A scientific degree and experience in marketing/economics will be considered a plus.
• 4 years of experience in the industry.

Skills:

• Level of English: from good to fluent, depending on the Business (Domestic/International).
• Proficiency in MS Office Tools, especially Excel and Power Point. The knowledge of CRM tools will be considered a plus.
• Comprehensive and current knowledge of the Agency’s offerings and industry trends.
• Communication – both written and spoken. Influencing skills.
• Ability to understand client needs and handle the negotiation process.
• Planning and organizing skills.
• Ability to manage multiple priorities under pressure.

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