IT Business Analyst

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

The Candidate will be responsible for IT Business Analysis support of the Underwriting & Claims Workflow & Document Management application.  The Candidate will work closely with the Product Owner and Senior IT BA to document business requirements and solution workflows into Features and User Stories using Agile/Scrum to support delivery.  The Candidate will assist in collaboration with business users, Starr IT developers and vendor implementation teams.  The Candidate will also perform testing as needed as well as troubleshooting production issues.

Key Responsibilities:

• Develop a good understanding of the functionality and operation of the application
• Develop a good understanding of application integration points with other systems
• Support the Senior IT BA to drive initiatives forward ensuring timely delivery of project milestones
• Work with Business Operations SME’s to gather, analyze and document business requirements into workflows to support solutioning, build mockups, develop/maintain Story Maps and build detailed user stories with clear, testable Acceptance Criteria
• Work closely with Senior IT BA to document process flows for functional improvements and enhancements
• Support the creation of data mapping documents to define integrations with external / internal systems
• Troubleshoot 2nd level production support issues and document root cause and resolutions
• Frequently communicate status of tasks and ensuring all deadlines are met
• Assist in the development of test scenarios, test execution and test results validation, as needed

Skills/Experience Required:

• Minimum 5 years’ experience as an IT Business Systems Analyst, Insurance Data Analyst or similar role in the Commercial P&C industry
• Minimum 2 years' experience working with Agile / Scrum teams writing user stories and iterative development (sprints)
• Team player who takes the initiative when a known gap is present
• Excellent oral and written communication skills a must
• Experience handling 2nd-level production support issues a plus
• ​​​​​​​​​​​​​​Experience with SQL/data reporting tools a must
• Proficient in the use of MS Office Tools (Word, Visio)
• Experience with ticketing/problem tracking systems
• Critical & Design thinking and problem-solving skills a plus
• Able and willing to handle multiple tasks and shifting priorities in a fast-paced environment

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $105,000-$125,000.

#LI-EP1

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.