Full-Time

IT Support Specialist

IT

Posted on 8/26/2025

Storage Solutions

Storage Solutions

201-500 employees

Designs and installs warehouse automation solutions

No salary listed

Carmel, IN, USA

Hybrid

Hybrid position with extended periods of time in front of a computer.

Category
IT & Security
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 5-7 years experience in IT support or a similar role.
  • Familiarity with helpdesk ticketing systems and remote support tools.
  • Experience with InTune and cloud-based desktop systems management
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Responsibilities
  • Provide first and second-level support for IT-related issues.
  • Respond to and resolve helpdesk tickets in a timely manner.
  • Troubleshoot hardware and software problems.
  • Assist with user account management and access issues.
  • Document and track issues and resolutions.
  • Manage and maintain laptop and application management using InTune.
  • Ensure compliance with company policies and security standards.
  • Perform regular updates and maintenance of desktop systems.
  • Assist in the deployment and configuration of new hardware and software.
  • Participate in IT projects as assigned.
  • Collaborate with team members to implement new technologies and solutions.
  • Provide support for IT initiatives and improvements.

Storage Solutions provides end-to-end warehouse and distribution center solutions. It sells new and used warehouse materials, designs facilities, installs systems, and handles technology integration to optimize logistics and supply chains. Their approach combines product procurement with project implementation, helping clients build and deploy automated and efficient storage and handling setups. The company differentiates itself through a comprehensive service offering (materials, design, installation, and tech integration), a focus on on-time, within-budget delivery, transparent pricing, and strong customer satisfaction. The primary goal is to help businesses improve efficiency, cut costs, and enhance safety in their warehouse operations.

Company Size

201-500

Company Stage

Acquired

Total Funding

$375M

Headquarters

Westfield, Massachusetts

Founded

1978

Simplify Jobs

Simplify's Take

What believers are saying

  • Jungheinrich Strategy 2030+ accelerates North American automation growth.
  • Invar enhances consulting, analytics, simulation, and after-sales services.
  • Positions as top mobile AS/RS integrator serving e-commerce clients.

What critics are saying

  • 50% U.S. steel tariffs since June 2025 inflate racking costs 10-15%.
  • Dematic captures 25% more contracts with superior AS/RS software.
  • EU retaliatory tariffs block Jungheinrich components by July 2026.

What makes Storage Solutions unique

  • Invar merger adds proprietary WES and mobile AS/RS expertise.
  • Expands with Atlanta and Erlanger locations for U.S. integration.
  • Combines 45 years racking with Invar's 50 specialists since 2007.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Professional Development Budget

Company News

Logistics Business®
Nov 4th, 2025
Invar Merges with Jungheinrich's Storage Solutions

U.S. company Invar, a specialist in warehouse automation, has merged with Storage Solutions, a Jungheinrich company. This acquisition is a strategic move for Jungheinrich to expand its presence in North America and enhance its global automation business. Invar, based in Atlanta, Georgia, is known for its tailored automated solutions and proprietary Warehouse Execution System (WES).

Storage Solutions, Inc.
Nov 3rd, 2025
Storage Solutions Announces the Acquisition of Invar

Storage Solutions announces the acquisition of Invar. Jungheinrich expands U.S. market activities with strategic acquisition of system integrator Invar Merged forces of Jungheinrich's subsidiary Storage Solutions and Invar will make Jungheinrich one of the leading integrators for mobile Automated Storage and Retrieval Systems (AS/RS) in North America Adds additional consulting, data analytics, design, simulation, and software, as well as execution and after-sales capabilities to Storage Solutions Westfield, IN - Jungheinrich acquires, through its subsidiary Storage Solutions, the U.S. company Invar, a specialist in warehouse and order fulfillment solutions. The acquisition marks another strategic milestone in Jungheinrich's expansion in North America and enhances its global footprint as well as its automation business. Invar, headquartered in Atlanta, Georgia, is a successful U.S. system integrator and software specialist for warehouse automation. Since 2007, the company has built a strong reputation for delivering tailored, automated solutions that combine consulting, design, simulation, project execution, and after-sales expertise with its proprietary Warehouse Execution System (WES). With a team of 50 experienced professionals, Invar serves a growing U.S. customer base with a strategic focus on companies seeking integrated warehouse design, advanced Warehouse Execution System capabilities, comprehensive project execution, and reliable after-sales service. For Jungheinrich's subsidiary Storage Solutions, the acquisition marks a strategically significant milestone: The combined expertise of both companies enables the efficient and scalable delivery of customized automation solutions. With a clear focus on mobile AS/RS, the integration positions Jungheinrich as one of the leading integrators in this segment in North America and beyond. By integrating Invar, Storage Solutions expands its operational footprint with two new locations in Atlanta, Georgia, and Erlanger, Kentucky, securing direct access to new customer segments and local integration capabilities tailored to the U.S. market. The acquisition of Invar is another logical step in the implementation of Jungheinrich's Strategy 2030+, which envisions targeted investments in automation solutions and the expansion of the North American business. Dr. Lars Brzoska, Chairman of the Board of Management of Jungheinrich, explains: "Automation is one of the fastest-growing segments in material handling, and mobile AS/RS solutions are at the forefront of that growth. Therefore, the acquisition of Invar is an important strategic step to strengthen our U.S.-automation platform and showcases a great example of how our U.S. subsidiary Storage Solutions brings our strategy 2030+ to life." "We are excited to join forces with Storage Solutions and Jungheinrich," says Ken Matson, President of Invar. "Our combined expertise and capabilities, as well as our shared commitment to quality, innovation, and customer-centricity, will enable us to accelerate innovation and deliver even greater benefits to our current and future customers." As one of the world's leading providers of material handling solutions, Jungheinrich has been advancing the development of innovative and sustainable products and solutions for material flows for more than 70 years. As a pioneer in the sector, the family-owned listed business is committed to creating the warehouse of the future. In the 2024 financial year, Jungheinrich and its workforce of around 21,000 employees generated revenue of €5.4 billion. The global network comprises 12 production plants and service and sales companies in 42 countries. The share is listed on the MDAX. About Storage Solutions Storage Solutions - A Jungheinrich Company is comprised of a team of warehouse and automation design experts who collaborate and partner with distribution or fulfillment operations throughout North America. The team delivers world-class automation and equipment directly to their customers - without sacrificing the personal service and tailored approach that sets them apart. From concept to execution, Storage Solutions provides scalable, future-ready solutions for warehouses of all sizes. About Invar Invar is a U.S.-based systems integrator and software specialist for warehouse automation, headquartered in Atlanta, Georgia, with an additional office in Erlanger, Kentucky. The company is characterized by its in-depth expertise and experience in the areas of consulting, data analysis, design, simulation, software, implementation, and after-sales, and has its own Warehouse Execution System (WES). With a team of 50 experienced specialists, Invar serves a growing U.S. customer base with a strategic focus on companies seeking integrated warehouse design, advanced Warehouse Execution System capabilities, comprehensive project execution, and reliable after-sales service.

Automated Warehouse
Mar 27th, 2025
Storage Solutions rebrands, expands warehouse capabilities

Storage Solutions Inc., or SSI, last week announced a new logo and yellow brand identity at ProMat 2025.

Storage Solutions, Inc.
Sep 4th, 2024
Building a Stronger Future: Storage Solution's Journey with Jungheinrich

In March 2023, Storage Solutions was acquired by Jungheinrich, a global leader in intralogistics solutions.

Storage Solutions, Inc.
Dec 27th, 2023
Storage Solutions Awarded 5th Consecutive MHEDA MVP Award

Storage Solutions awarded 5th consecutive MHEDA MVP Award.

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