Enterprise Account Director

We are hiring anEnterprise Account Director to join our team in Washington, DC.

As an Enterprise Account Director, you will:

• Own and grow a portfolio of our largest national and enterprise accounts
• Design and lead onboarding programs that help customers hit the ground running and see immediate value
• Build deep, multi-threaded relationships across government affairs and policy teams—from users to execs
• Be the main point of accountability for your clients: tracking ROI, resolving issues, and championing success
• Identify expansion opportunities, including multi-state adoption, feature utilization, and seat growth
• Collaborate with Sales, Editorial, Product, and Customer Success to create a seamless customer experience
• Provide structured client feedback that informs product development and customer engagement strategies

Essential Qualifications for this position include:

• 8+ years of professional work experience in Account Management, Partnerships, or Enterprise Sales—focused on Fortune 500 or national-level accounts
• Prior professional work experience building structured onboarding and engagement programs for enterprise clients
• Ability to retain and expand multimillion-dollar portfolios
• Ability to navigate complex organizations and building influence across teams
• Ability to work in a fast-paced, high-growth environment with clear ownership and accountability
• Excellent communication skills, especially in high-stakes conversations with executive stakeholders
• Knowledge of HubSpot, Lemlist, Apollo, Aircall, and similar CRM and engagement tools

Preferred Qualifications for this position include:

• Prior professional work experience engaging with clients in public policy, government affairs, or regulated sectors
• Prior professional work experience in a startup or high-growth SaaS environment
• Ability to conduct work through laybooks, frameworks, and scalable client strategies
• Ability to operate with a consultative and strategic mindset with a passion for helping clients drive real outcomes

This is an in office work opportunity and our teams operate from the Washington, DC office located at L and 15th St. NW five days per week. State Affairs offers a competitive salary and a comprehensive benefits package to employees.

The annual compensation range for this role as it is posted is $175,000 to $250,000 (on target earnings) for candidates working from the State Affairs office in Washington, DC. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.  Benefits listed in this posting may vary depending on the nature of your employment with State Affairs.