Full-Time

Product & Operational Change Manager

Posted on 6/7/2024

Monzo

Monzo

1,001-5,000 employees

Mobile banking app with comprehensive financial tools

Fintech

Compensation Overview

$48k - $70kAnnually

+ Share Options + Flexible Working Hours + Learning Budget + Work-from-Home Setup

Mid

London, UK

Required Skills
Marketing
Requirements
  • Experience & knowledge of an Ops Engine system and tools
  • Experience supporting Ops Product change
  • Strong project management skills
  • Experience supporting the launch of new product lines or large marketing campaigns
  • Strong prioritisation skills
  • Confident communicating with senior stakeholders
  • Ability to enable the design of excellent COps processes
Responsibilities
  • Partnering with new product teams to design the product and necessary COps services
  • Creating and coordinating COps readiness plans
  • Designing and embedding required COps processes/workflows
  • Monitoring success metrics of launches
  • Partnering with Ops Product teams to design and roll out changes to Ops Engine
  • Supporting on COps readiness plans for large marketing campaigns and incidents

Monzo Bank specializes in providing a comprehensive mobile banking experience, integrating features like real-time notifications, automatic savings, and multi-account finance management. This focus on creating a seamless, secure user interface, combined with a 24/7 customer support, reflects an environment that prioritizes both innovation and customer satisfaction. Working here offers the opportunity to be at the forefront of digital banking technology, enhancing how consumers manage their finances efficiently and securely.

Company Stage

Series I

Total Funding

$1.5B

Headquarters

, United Kingdom

Founded

2015

Growth & Insights
Headcount

6 month growth

13%

1 year growth

37%

2 year growth

74%

Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave

INACTIVE