Account Manager
Confirmed live in the last 24 hours
Navan (fka TripActions)

201-500 employees

Comprehensive business travel and expense management platform
Company Overview
TripActions, known as Navan, streamlines the business travel experience with its all-in-one solution, eliminating the need for manual expense tracking and lengthy flight changes. The platform's user-friendly interface allows employees to easily manage business-related costs, while providing companies with real-time insight into their spending. This combination of convenience for employees and financial transparency for companies sets TripActions apart in the competitive landscape of corporate travel management.

Company Stage


Total Funding





Palo Alto, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Austin, TX, USA
Experience Level
Desired Skills
Sales & Account Management
  • 1+ year(s) of working experience within a sales/success/support environment
  • Strategic: We are still ironing out our processes and want someone who will speak up if they see a better way to do things. We will listen. Navan is a complex product which requires you to think outside the box to solve problems
  • Strong communicator: You'll have to work with many teams, and many customers (some not so happy). You'll have to be empathetic and specific in communicating about different technical issues
  • Organized: Able to move quickly through and deliver on multiple tasks and priorities. You will be assigned to 300-500 accounts
  • Adaptable: You are flexible and patient with the needs of a scaling startup environment. Navan is a larger company but our team is small and changing quickly
  • Curious: You are always looking for an opportunity to learn, grow and get to the bottom of a complex customer issue
  • Collaborator: you enjoy working with others, providing feedback and helping your team streamline their process
  • Bachelor's degree preferred but not required
  • Master the Navan value proposition, solutions, and products
  • Establish consultative, results-driven relationships with multiple customers swiftly
  • Respond to customer requests whether they are experiencing a bug or requesting a training
  • Help customers through appropriate escalation steps to other teams
  • Problem solve for customers by any means necessary and create new processes where necessary
  • Provide feedback to scaled AM and product teams and think strategically about optimizing our team
  • Take meetings from our inbound team, demo and launch customers
  • Monitor consumption and satisfaction of current accounts; ensure total adoption of Navan to drive revenue