Full-Time
Vendor Service Coordinator
Golden Gate Regional Center
Compensation Overview
$47.6k - $57.1k/yr
San Francisco, CA, USA
Hybrid
Hybrid schedule with work in the community, at San Francisco offices, and from home.
Bachelor's
Category
 Operations & Logistics (1) |
|---|
Required Skills
Financial analysis
Word/Pages/Docs
Customer Service
HIPAA
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
- Demonstrated analytical skills with strong business acumen.
- Advanced knowledge of Microsoft Excel and intermediate familiarity with Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, or similar software applications.
- Ability to operate basic office equipment, including scanners, copiers, fax machines, and phones.
- Exceptional oral communication skills, including the ability to convey complex information and ideas clearly, concisely, and professionally.
- Ability to develop standard business communications using proper grammar, spelling, and punctuation.
- Strong attention to detail and ability to perform mathematical calculations and formulas.
- Proven ability to work under tight deadlines.
- Strong customer service and problem-solving skills.
- Experience in multicultural settings and/or multilingual capacity.
- Two or more years of post-secondary education.
- A bachelor's degree or equivalent may be substituted for two years of work experience.
- Two or more years of professional experience in accounting or a related field.
Responsibilities
- Interpret regulations and analyze documents to ensure compliance with state regulations and agency policies and practices.
- Review documents and requests from potential vendors to ensure they are qualified to perform services and meet requirements.
- Interact with the general public by phone, email, and in person regarding the vendorization process.
- Provide direction and guidance to agency staff on vendorization procedures and practices.
- Research and provide guidance to departments and staff on the appropriate use of vendor service categories, rates, and general ledger accounts.
- Contact and correspond with prospective vendors and state agencies.
- Create, distribute, and process vendor applications.
- Verify the background and licensure of potential vendors.
- Analyze rate requests using market-rate comparisons, previous vendor rates and budgets, rate-setting methodology, and projected service costs, and present the analysis to the Supervisor of Vendorization.
- Review receipts, invoices, cost estimates, and financial information for accuracy.
- Review, follow up on, and process Purchase Reimbursement requests with the Social Worker, prospective vendor, and management.
- Serve as a liaison to other Regional Centers to facilitate Courtesy Vendorization requests.
- Track and monitor the Family Cost Participation Program and Annual Family Program Fee for the Department of Developmental Services.
- Serve as backup for processing and monitoring Vendor Non-Referral requests.
- Review, follow up on, and process Self-Determination Program client-specific requests.
- Maintain internal databases and Excel records on a regular basis.
- Input and update vendor and rate information in internal databases, including the UFS/SANDIS System VSN Tracker and Excel, according to guidelines.
- Ensure vendor information is current and accurate, including periodic review of expiring vendor licenses and contracts.
- Perform electronic filing, filing maintenance, and file purging duties.
- Gather and compile requested information for internal and state audits.
- Cross-train and work in numerous departmental functions as needed.
- Provide analysis and compile information for required reports.
- Work across the agency and departments to maintain service quality and implement regional-center goals.
- Participate in special projects and perform additional assigned duties.
- Maintain client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act and the California Lanterman Act.
Desired Qualifications
- Familiarity with social work and case-management philosophies and common practices.