At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

We are seeking to hire a Director, Business Intelligence to lead one of our key product analytics groups at ZoomInfo.

Responsibilities:

• You will manage a team of analysts that work closely with the product teams on a wide range of analytical methods to support product strategies
• Your role will be to enable and empower the team to deliver faster, more accurate, and more actionable insights by establishing ways of working, analytical best practices, and ruthless prioritization to align to the primary objectives of the product organization
• Bring a rigor and understanding of the customer and how they use the products, combining usage data with an understanding of use cases, “jobs to be done”, and financial data (churn, upsell, etc.)
• Determine and track key success metrics to ensure accountability and inform future product investment decisions
• Articulate simple and compelling action-driven narratives from complex and nuanced data that improve product decision making
• Lead development of robust and consistent ‘test and learn’/AB testing approaches and drive standard methodologies to enable insights
• Drive data visualization efforts to answer complex business questions and support core product strategy

Requirements:

• BA or BS Degree or equivalent practical experience 
• 8-10+ years of experience in relevant analytics
• 5+ years of experience in building and managing analytics teams
• Experience in building data products to improve decision-making and drive business value
• A deep understanding of how customers use software and how analyzing usage behavior can feed back into product teams to continually deliver more value to customers
• Demonstrable experience in analytics tools like Tableau, Salesforce, Data Studio, Excel, etc
• Experience in SQL, Python
• Experience in Cloud data services such as Snowflake
• Experience designing and executing A/B testing to optimize business performance and drive data-driven recommendations
• Able to prioritize the team’s time effectively and handle opposing projects
• Creating and implementing journey maps to understand customer behavior and improve experiences
• Mentor, motivate and guide team members on projects to see them through completion
• Strong interpersonal skills and ability to collaborate with analytical and non-analytical team members
• Excellent project management skills
• Strong written and verbal communication skills supporting executive-level presentations and documents
• Impeccable attention to detail

About us: 

Built over 20 years ago, ZoomInfo has become the go-to-market standard for over 13,500 companies worldwide. Designed to be the single source of truth, the ZoomInfo platform offers best-in-class technology paired with unrivaled data coverage, accuracy, and depth of contacts, companies, and opportunities essential to empower sales, marketing and recruiting  professionals to hit their numbers. Deeply embedded into business workflows and technology  stacks -- including integrations with the leading CRM, Sales Engagement, Marketing Automation, and  Talent Management applications - ZoomInfo is capable of delivering more predictable, accelerated,  and sustainable growth than any stand-alone solution. ZoomInfo’s investors include TA Associates,  The Carlyle Group and 22C Capital. For more information about our leading marketing and sales intelligence solution, visit www.zoominfo.com. 

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other  personal characteristic protected by law.

The US base salary range for this position is $167,040.00 - $208,000.00 + bonus + equity + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.