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Director – Business Intelligence
Confirmed live in the last 24 hours
Waltham, MA, USA
Experience Level
Desired Skills
Data Analysis
  • BA or BS Degree or equivalent practical experience
  • 8-10+ years of experience in relevant analytics
  • 5+ years of experience in building and managing analytics teams
  • Experience in building data products to improve decision-making and drive business value
  • A deep understanding of how customers use software and how analyzing usage behavior can feed back into product teams to continually deliver more value to customers
  • Demonstrable experience in analytics tools like Tableau, Salesforce, Data Studio, Excel, etc
  • Experience in SQL, Python
  • Experience in Cloud data services such as Snowflake
  • Experience designing and executing A/B testing to optimize business performance and drive data-driven recommendations
  • Able to prioritize the team's time effectively and handle opposing projects
  • Creating and implementing journey maps to understand customer behavior and improve experiences
  • Mentor, motivate and guide team members on projects to see them through completion
  • Strong interpersonal skills and ability to collaborate with analytical and non-analytical team members
  • Excellent project management skills
  • Strong written and verbal communication skills supporting executive-level presentations and documents
  • Impeccable attention to detail
  • You will manage a team of analysts that work closely with the product teams on a wide range of analytical methods to support product strategies
  • Your role will be to enable and empower the team to deliver faster, more accurate, and more actionable insights by establishing ways of working, analytical best practices, and ruthless prioritization to align to the primary objectives of the product organization
  • Bring a rigor and understanding of the customer and how they use the products, combining usage data with an understanding of use cases, “jobs to be done”, and financial data (churn, upsell, etc.)
  • Determine and track key success metrics to ensure accountability and inform future product investment decisions
  • Articulate simple and compelling action-driven narratives from complex and nuanced data that improve product decision making
  • Lead development of robust and consistent 'test and learn'/AB testing approaches and drive standard methodologies to enable insights
  • Drive data visualization efforts to answer complex business questions and support core product strategy

1,001-5,000 employees

B2B marketing intelligence database platform