👋 About Owner.com

Owner is the all-in-one platform that restaurants use to succeed online.

Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.

You can think of it as Shopify meets HubSpot, but specifically for restaurants.

Learn more about the problems we are solving for our customers here.

🌎 Our vision

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

So, once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, we’ll build the technology that tens of millions of local business owners need to succeed in the digital age.

🚀 Our traction

In just over 3 years we’ve generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.

More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but thrive.

⭐ Our team

Our team grew from 90 people to over 150 people in 2024. We’ve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, Procore and ServiceTitan. We’ll be scaling even faster in 2025 to keep pace with our customer growth.

How we work: Owner is a remote-first, global company with a home base in San Francisco. For some of our creative teams we prioritize in-person collaboration at our SF HQ. The rest of our employees are distributed throughout the world.

🫵 Why we’re looking for you

We are seeking a skilled IT Engineer to join our team at Owner. The ideal candidate will have expertise in Okta for identity management, Kandji for device management, and a strong background in IT troubleshooting. You will be responsible for maintaining system security, resolving technical issues, and ensuring smooth IT operations with a smile. If you’re experienced in these key areas and have a passion for problem-solving, we’d love to hear from you!

This role is 100% remote and can be based anywhere in the United States.

💻 The impact you will have

Building out the foundation of the IT organizations
Helping to scale business operations
Work on the latest AI/Automation IT automations
Assist the team with any IT issues they might have

👥 Who you’ll work with

This role reports to Owner’s Senior IT Manager
You will partner closely with our executive team, senior leadership and people managers throughout the organization.

✅ Minimum requirements

5+ years of IT experience with proven career progression
2-3+ years of experience with Mac MDM (Kandji, JAMF, Mosyle)
3+ years of experience with Google Workspaces
2+ years of experience with OKTA
Familiarity with SOC2, ISO and similar frameworks
Experience with Identity Providers (e.g. Okta) that are integrated with an HRIS and application integrations with SAML
Excellent analytical and problem-solving skills
Can prioritize appropriately in a dynamic environment
Experience with securing corporate devices and services is a plus
Friendly and helpful customer service approach, where no problem is too small

🏆 Pay and benefits

The estimated base salary range for this role is $130K-140K, plus a generous equity pre-IPO equity package
Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!

🚩 Notice - Employment Scams

Please note that any communication from our hiring team regarding job opportunities will only be made by an Owner employee with an @owner.com email address.

We will never ask you to provide personal or financial information, including but not limited to: your social security number, credit card numbers, passport information and other related banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

IT Engineer

Owner.com

Compensation Overview

💻 The impact you will have

👥 Who you’ll work with

✅ Minimum requirements

🏆 Pay and benefits

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