INACTIVE
Full-Time
Patient Access Programs Operations Specialist
Posted on 5/2/2024
Pharmacy benefits platform reducing drug costs
Data & Analytics
Junior, Mid
Plano, TX, USA
Required Skills
Communications
Salesforce
Excel/Numbers/Sheets
Requirements
- High School diploma
- 2+ yrs of experience in healthcare or health systems operations function
- Proficiency in Mac, MS-Office, G-Suite
- Proficiency in Excel and Google Sheets
- Experience using Salesforce Service Cloud or other CRM tool is a plus
- High attention to detail
- Excellent verbal and written communication skills
- Self-starter with ability to multitask, prioritize, and manage time effectively
- Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them
- The ability to make decisions, suggestions, and solve problems using sound, inclusive reasoning and judgment
- Ability to work independently as well as part of an extended, cross-functional team
- Passion for helping people
- Passion for delivering high quality results
Responsibilities
- Conduct audits on program builds across adjudication platforms
- Accurately maintain the program database updated and current based on business needs
- Assist with aggregating data for Patient Access program billing, and invoicing
- Managing and updating program drug lists and spreadsheets
- Contact/make outbound calls to pharmacies to reprocess claims for medications as needed
- Execute digital communication outreach campaigns
- Coordinate incoming emails from pharmacy partners and internal teams with the expectation of resolution
- Provide exceptional support in daily operations of the Patient Access Programs
- Special projects, general support other ad hoc duties as assigned
SmithRx is revolutionizing pharmacy benefits with its Drug Acquisition Platform (DAP), leveraging innovative sourcing pathways and agile 21st-century technology to drive down drug costs for self-insured employers. The DAP operates independently from insurance companies and pharmacies, ensuring 100% alignment with customers and reducing the complexity and cost of pharmacy benefits for America's employers and patients.
Company Stage
Series C
Total Funding
$97.5M
Headquarters
San Francisco, California
Founded
2016
Growth & Insights
Headcount
6 month growth
↑ 15%1 year growth
↑ 72%2 year growth
↑ 346%INACTIVE