Full-Time

ABP Operations Supervisor Westgate

Posted on 5/24/2024

Bouldering Project

Bouldering Project

51-200 employees

Climbing gyms with inclusive bouldering circuits

Consumer Goods

Mid, Senior

Austin, TX, USA

Required Skills
Communications
Customer Service
Requirements
  • Flexible schedule; availability during evenings and weekends.
  • Previous customer service experience.
  • Effective communication and proven leadership skills.
  • One-year commitment.
Responsibilities
  • Serving as a key resource regarding ABP’s procedures and policies
  • Modeling and teaching best-practice standards for customer service
  • Promoting ABP’s customer service philosophy to staff
  • Ensuring staff’s quality and performance
  • Maintaining employee motivation and professionalism
  • Supporting customers by responding to their needs and inquiries
  • Overseeing facility maintenance and cleanliness
  • Responding to incidents following safety protocols
  • Ensuring all customers have waivers on file and are aware of facility rules

Bouldering Project offers climbing gyms with a focus on creating inclusive spaces for climbing and movement. The main technology involves designing intentional bouldering circuits to cater to different climbing experiences and abilities.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-17%

2 year growth

64%
INACTIVE