Server Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We’re Hiring!

Come join our Four Seasons Family! We’re recruiting for Truss Restaurant + Bar and Michelin Star Restaurant, Auro. Apply to be a Server Assistant/Busser!

About the role:

The Server Assistant is an essential member of the team. Server Assistants work closely with servers and delivering food to the guests. They will also assist with setting up and clearing china, glass, and silver from service. The Server Assistant will prepare food and beverages as needed and transport items from bars and kitchen counters to guests. 

What you will do:

• Stocking and restocking of linen, china, silver and glassware for service and bar ensuring that all are polished and in good condition.  

• Preparation of condiment and garnish items and food and beverage items as needed.  

• Set up tables, stations and counter as required for the operations. 

• Maintain cleanliness and orderliness throughout the Restaurant for the duration of the shift. 

• Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.  

• Assistance with guest service including retrieving food from the kitchen and safely transporting it to guest, as well as removal of items from the guest’s table.    

• Breakdown, clean and set-up of tables, buffets, and food stations.   

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas 

• Moving Tables and Chairs and other items pertaining to the operations 

• Perform other tasks or projects as assigned by management. 

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed. 

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.  

• Work harmoniously and professionally with co-workers and supervisors.   

What you bring:

• High School education or equivalent experience. 

• Minimum one-year food and beverage service or equivalent.

• Ability to carry and balance a tray.

• Ability to multi-task in a high volume and demanding environment. 

• Basic food and beverage service knowledge and skills 

• Valid driver’s license and clean driving record 

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What we offer:

• Hourly Rate: $20.02

• Cigna medical and dental benefit options 

• 8 weeks of New Parental Leave Pay after 1 year of employment

• Excellent Training and Development opportunities 

• Complimentary accommodation at other Four Seasons Hotels and Resorts 

• Complimentary Employee Meals 

• 401k Retirement Plans 

Schedule & Hours

• Full Time availability

• Flexible for early morning, mid-day, and evening shifts

• Must be available to work weekends and holidays

To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.instagram.com/trussnapavalley/ https://www.instagram.com/auronapavalley/

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf