Full-Time

Customer Account Specialist

Posted on 7/14/2025

Silgan

Silgan

No salary listed

Waukesha, WI, USA

In Person

On-site position based in Waukesha, WI.

Category
Sales & Account Management
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Requirements
  • Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales.
  • Effective communication, time management, and problem-solving skills.
  • Passion for teamwork and achieving common goals.
  • Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint.
Responsibilities
  • Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships.
  • Work with Silgan’s customers and our internal team to successfully identify current and future needs.
  • Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers.
  • Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters.
  • Problem-solve order fulfillment concerns.
  • Organize, review, and report data.
  • Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely.

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

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Founded

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INACTIVE