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Full-Time

Technical Customer Support Specialist

Salesforce

Confirmed live in the last 24 hours

AgentSync

AgentSync

201-500 employees

Insurance compliance software for streamlined onboarding

Data & Analytics
Fintech

Compensation Overview

$65k - $80kAnnually

+ Bonus + Equity Program

Mid

Denver, CO, USA

Category
Customer Support
Customer Success & Support
Required Skills
Sales
Salesforce
Marketing
Requirements
  • 3+ years of work experience in Mid-Market/Enterprise SaaS environment
  • Experience with Salesforce configuration, administration or power user
  • 3+ years in hands-on product/customer support, customer success, technical account management role
  • Natural problem-solver
  • High-energy, team-first attitude
Responsibilities
  • Provide hands-on product/customer support for customers within AgentSync’s culture and values
  • Build and cultivate trusted relationships with customers and exceed their expectations
  • Use Salesforce and deep understanding of AgentSync’s products to understand customer requests
  • Be the 'voice of customer' for product, engineering, customer success, sales, and marketing teams
  • Document, track, and communicate customer/product support requests and resolutions
  • Create and iterate on customer/product support best-practices processes

AgentSync offers insurance compliance software that streamlines onboarding, licensing, and appointing processes for insurance industry stakeholders. The platform leverages seamless APIs, automation, and customer-centric design to ensure growth and compliance, providing quick onboarding, user-friendly automations, and cloud-native data accessibility.

Company Stage

Series B

Total Funding

$161.1M

Headquarters

Denver, Colorado

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-10%

2 year growth

0%

Benefits

Health, dental & vision insurance

401(k)

Commuter benefits

Unlimited PTO

12 paid holidays per year

Team events throughout the year

Company provided MacBook Pro & WFH kit if you choose

Ability to work from home