Full-Time

Professional Services Sales Engineer

Posted on 1/9/2025

Harness

Harness

1,001-5,000 employees

Intelligent software delivery and cloud cost management

Data & Analytics
Enterprise Software

Senior

London, UK

Category
Sales Engineering
Sales & Solution Engineering
Required Skills
Development Operations (DevOps)
Requirements
  • 5+ Years of proven experience in a technical sales/services role, preferably within the software delivery or DevOps space.
  • In-depth understanding of software delivery and DevOps concepts
  • Strong technical knowledge of Harness.io platform and its capabilities.
  • Excellent communication and presentation skills with the ability to tailor content as needed.
  • Ability to build strong relationships and collaborate effectively across internal and external teams.
  • Demonstrated experience in scoping technical projects and creating clear and concise SOWs.
  • Passion for staying abreast of industry trends and innovations in software delivery.
Responsibilities
  • Position Harness Professional Services as a critical enabler of customer success.
  • Create compelling, tailored service proposals and presentations that showcase how our service offerings maximize the value of the Harness platform for customer’s needs.
  • Lead the scoping process for all Harness services and modules, delivering precise assessments and actionable roadmaps that clearly outline how our professional services drive customer outcomes.
  • Oversee the Statement of Work (SOW) process, including drafting SOWs that align with specific customer requirements while articulating clear value and justification for the proposed services.
  • Partner with Delivery teams to ensure service requirements are thoroughly understood and seamlessly translated into detailed design and implementation plans.

Harness provides intelligent software delivery and cloud cost management solutions, primarily focusing on the Continuous Integration and Continuous Delivery (CI/CD) market. Its platform automates the integration of code changes and their delivery to production environments, helping businesses streamline their software development lifecycle from coding to deployment, testing, and monitoring. A key feature of Harness is its Cloud Cost Management (CCM) tool, which detects and addresses cost anomalies in real-time, allowing companies to manage their cloud spending effectively. This is especially important for businesses in cloud environments where costs can escalate quickly. Harness operates on a subscription-based model, offering a self-managed enterprise edition for clients with specific infrastructure needs. The company aims to enhance software delivery speed while ensuring quality, security, and cost efficiency, making it a strong competitor in the tech industry.

Company Stage

Debt Financing

Total Funding

$389.1M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Harness's $150M funding will boost AI capabilities and expand market reach.
  • Inclusion in Forbes Cloud 100 for three years highlights strong market position and innovation.
  • Acquisition of OverOps enhances error analysis capabilities, improving software reliability.

What critics are saying

  • Increased competition from Google's Code Assist could challenge Harness's market share.
  • Integration challenges from OverOps acquisition may disrupt operations and affect morale.
  • Departure of APAC head Simon Horrocks could hinder expansion in the Asia-Pacific region.

What makes Harness unique

  • Harness offers a unique Cloud Cost Management solution for real-time cost anomaly detection.
  • The platform integrates AI to automate tasks like build failure resolution and security checks.
  • Harness provides a self-managed enterprise edition for Kubernetes, offering infrastructure flexibility.

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Benefits

Competitive salary and early-stage stock options

Comprehensive healthcare benefits

Flexible Spending Account (FSA)

Flexible work schedule

Employee Assistance Program (EAP)

Paid Time Off & Parental Leave

Monthly, quarterly, & annual social and team building events

TGIF-Off program

Remote office stipend

Monthly internet reimbursement

Monthly Food & Beverage Reimbursement Program

INACTIVE