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Senior Manager
Design Operations
Posted on 1/5/2023
New York, NY, USA
Experience Level
  • 6+ years in design leadership, design management, and/or design program management roles
  • Proven design leader with experience managing and developing a design team and removing roadblocks in complex organizations
  • Demonstrated track record of driving company-wide program implementation and/or strategic alignment efforts
  • Experience facilitating roadmap planning for a medium - large sized design organization, including related financial targets
  • Ability to manage multiple projects and duties simultaneously in a fast-paced organization
  • Proven ability to build trust with and influence partners of multiple seniority levels, across technical roles, customer-facing roles, and executives
  • Mastery in creating effective clarity and structure out of ambiguity
  • Strong prioritization and focus, including comfort making tradeoffs with incomplete information
  • Adept at thinking strategically and maintaining a big picture perspective
  • Passion for high quality products and their impact on Peloton members
  • Establish and grow the vision and strategy for the next phase of Design Operations at Peloton
  • Collaborate closely with Directors of Product Design to identify ideal ways to support, retain, and grow Product Designers, Content Designers, Content Ops Coordinators and Design Prototype Engineers
  • Collaborate closely with ProductOps, ResearchOps, and TPM to sustain operational parity and excellence across all of Peloton
  • Collaborate closely with the People team to align incentives for Designers at Peloton with the rest of the organization
  • Hire, promote, train, mentor, develop, and remove roadblocks for the team across Design Ops and Content Ops
  • Ensure consistency in tooling and workstream tracking
  • Empower team leaders to make tradeoffs and prioritization decisions
  • Oversee the creation and maintenance of support materials and learning programs that level up Peloton's Designers
  • Introduce beneficial methodologies and shared vocabulary that aid Peloton's Designers in their day-to-day work
  • Develop external expertise in the area of Design Operations
  • Be a champion of design internally
  • Be a champion of Peloton's design culture externally, helping to recruit and grow the best designers in the world by evangelizing a design culture and approach designers are excited and inspired to work within
Desired Qualifications
  • Prior experience working closely with and/or managing Content Ops
  • Prior experience working closely with and/or managing Design Systems
  • Experience operating in a global workforce, understanding the nuances that come with international HR compliance, etc

1,001-5,000 employees

Live and on-demand boutique studio classes
Company Overview
Peloton uses technology and design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. The company offers a suite of fitness products and services.
  • Comprehensive health & life benefits
  • Supporting families
  • Future planning
  • Education
  • Product discounts
  • Supporting our communities
Company Core Values
  • Put members first
  • Operate with a bias for action
  • Empower teams of smart creatives
  • Be the best place to work
  • Together we go far