Full-Time

Staff User Experience Researcher

Confirmed live in the last 24 hours

Flex

Flex

10,001+ employees

Provides end-to-end electronics manufacturing solutions

Industrial & Manufacturing
Energy

Compensation Overview

$207k - $230kAnnually

Senior

New York, NY, USA

Hybrid position with on-site expectations of 3 days per week in New York Headquarters.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Data Analysis
Requirements
  • 5+ years of relevant professional experience as a researcher for consumer software
  • Demonstrable proficiency in many qualitative and quantitative research methods and analysis, including survey design/analysis and experiment design/analysis
  • Experience in early-stage and fast-paced consumer-forward tech companies
  • Exceptional communication skills, both written and verbal, with the ability to articulate complex concepts clearly and effectively to stakeholders of all levels, including the C-Suite
  • No ego; the focus is always on getting to the right answers and insights, and doing what is right for the company and customer.
Responsibilities
  • Plan - Collaborate with Product/Design leadership and cross-functional teams to identify and define research objectives, then establish, maintain and communicate a high-impact research roadmap aligned with the product strategy and roadmap.
  • Collect - Design and run usability tests, surveys, and other data collection and evaluation methods to understand our target users’ needs, behaviors, and attitudes. You’ll help discover untapped market opportunities, better define our customers, and support teams in evaluating their approaches.
  • Inform - Prepare and present clear, concise, and actionable reports of research findings and recommendations to stakeholders, including the C-suite.
  • Influence - Be highly collaborative with stakeholders, founders and cross-functional teams to proactively integrate research insights into product and company strategy and roadmaps, with the aim of guiding product decisions towards increased chance of success, and to find opportunities to share knowledge that fosters a culture of continuous learning.
  • Maintain - Establish, maintain and scale a growing knowledge base to ensure democratized and efficient access to past learnings.
  • Advise - Guide the Product and Design team where they “self-serve” research to ensure they follow best practices to yield high quality, meaningful results.

Flex specializes in electronics manufacturing, initially focusing on circuit boards for Silicon Valley tech firms. The company offers end-to-end solutions, including design, engineering, manufacturing, and supply chain services, allowing clients to outsource their production needs. A key aspect that sets Flex apart is its subsidiary, Anord Mardix, which provides custom critical power solutions. Flex is also committed to sustainability, aiming for 70% of its customers to have science-based emissions targets by 2025.

Company Stage

IPO

Total Funding

$200M

Headquarters

Singapore, Singapore

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Flex's Zhuhai facility won the AME Excellence Award for three consecutive years.
  • Flex's acquisition of JetCool enhances its data center cooling capabilities.
  • Flex's partnership with Cisco expands its global manufacturing footprint in Chennai.

What critics are saying

  • Increased competition in data center cooling may lead to pricing pressures.
  • Integration challenges with Crown Technical Systems could disrupt operations.
  • Departure of key executives like Gus Shahin may cause strategic disruptions.

What makes Flex unique

  • Flex offers end-to-end manufacturing solutions, from design to supply chain services.
  • Flex's subsidiary, Anord Mardix, specializes in critical power solutions and custom products.
  • Flex's commitment to sustainability aims for 70% of customers with science-based targets by 2025.

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