Field Service Manager
Confirmed live in the last 24 hours
Sunnova Energy

1,001-5,000 employees

Provides clean, affordable Energy as a Service
Company Overview
Sunnova Energy International Inc. stands out as a leading Energy as a Service (EaaS) provider in the U.S., demonstrating its industry leadership through its commitment to providing clean, affordable, and reliable energy. The company's culture is centered around empowering energy independence, giving homeowners and businesses the freedom to live life uninterrupted. This commitment to customer service is reflected in their high ratings, setting them apart from competitors in the energy sector.

Company Stage


Total Funding





Houston, Texas

Growth & Insights

6 month growth


1 year growth


2 year growth

Cherry Hill, NJ, USA
Experience Level
Desired Skills
Customer Service
Sales & Account Management
Customer Success & Support
  • High School Diploma (or GED)
  • Electrical Training
  • Master Electrician License, or equivalent, in state of residency
  • Ability and willingness to obtain master electrician license in other states and maintain qualifying agent status for multiple states
  • 10 - 15+ years' related experience
  • 8 - 10+ years' manager experience with multiple reports
  • Current, valid Driver's license with acceptable Motor Vehicle Report
  • Proficient in speaking, reading and writing English
  • Strong problem-solving skills
  • Computer and Computer program skills such as Microsoft Office - Excel, Word, and Outlook
  • Strong home construction or residential electric knowledge
  • Strong written communication skills to communicate with all levels of management
  • Detail oriented with the ability to multi-task
  • Excellent judgment in customer relations and managing company resources
  • Ability to work as a team member and interact with other departments
  • Ability to work under pressure with strict time deadlines
  • Able to lift and carry up to 50 pounds; assistance may be provided for
  • Oversized items
  • Able to sit, stand, walk, and drive for up to 8 hours at a time
  • Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder
  • Manages teams of solar electricians and repair crews to complete all system warranty repairs and service requests within service levels and cost
  • Provides first and second level troubleshooting for all solar system service requests
  • Coordinates materials, inventory, fleet vehicles, technicians, and maintenance requirements to achieve service level targets for system repairs
  • Serves as the Responsible Managing Employee in designated region/state
  • Oversees physical project completion including pulling necessary permits
  • Coordinates field activities to service the systems, either by internal resources or partner technicians
  • Processes all customer warranty and insurance claims
  • Provides product and service trainings to customers and partners
  • Manages service and work orders
  • Communicates opportunities and recommendations for modification or improvements to processes to assure optimum efficiency of the company assets
Desired Qualifications
  • Bachelor's Degree in related discipline, or equivalent combination of education and experience
  • Willingness to acquire additional certifications in other states, as needed
  • Bilingual - English and Spanish
  • Working knowledge of
  • Extensive customer service skills