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Freelance Design Director
Posted on 8/17/2022
Toronto, ON, Canada
Experience Level
Desired Skills
  • 8-15+years relevant experience in a creative or marketing organization
  • Experience in a resource or project management role within a project-based strategic, creative, or technical agency environment
  • Knowledge of digital processes and the creative process
  • Experience in design, conceptual advertising, or interactive
  • Experience working in a dynamic and fluid environment
  • Understanding of project lifecycle and process of complex requirements, briefs, potential risks, and dependencies relevant to resourcing work
  • Excellent communication and people management skills
  • Ability to thrive in a creative, fast-paced environment and work well under pressure
  • Develop strategic and measurable social and digital programs
  • Recruit, staff, on board, and grow opportunities through relationship in retail group
  • Build and maintain creative culture within the design team
  • Establish, grow, and focus on the health of the team to minimize turnover
  • Educate and mentor the team
  • Help grow the creative brand
  • Create business cases when work goes live
  • Create the creative identification, meaning, and direction of this office
  • Work on new business and organic growth opportunities
  • Establish strong rapport with team lead and members of the department
  • Strategically cast teams that match member's skills and career aspiration based on resource plans and input from leads
  • Understand skillsets and personalities of team members to find areas for opportunity or improvement
  • Participate in the performance review process with 360 feedback and portfolio reviews
  • Ensure the project teams have resources needed to concept effectively
  • Create a positive environment where creativity can flourish every day
  • Lead recurring status meetings to discuss staffing for all active projects and potential projects
  • Mediate cross-functional resourcing issues with conflict resolution
  • Stay familiar with the latest trends and work in the design and advertising industry
  • Expertly assess the quality of creative, interactive, and production portfolios and reels
  • Collaborate with recruiting team on FTE and freelance recruiting needs
  • Ensure successful on-boarding and off-boarding of all employees
  • Partner with producers and project managers to monitor milestones and track schedule and scope changes
Critical Mass

501-1,000 employees

Digital experience design agency
Company Overview
Critical Mass was founded when a design visionary and a successful entrepreneur came together with a focus on digital experiences in a rapidly evolving space. Critical Mass has helped global brands reimagine digital and transform their businesses though strategic consulting, innovative creative ideas and cutting-edge technology thinking.
  • Professional Development Spending Account that can be used for conferences, courses, subscriptions, books
  • Competitive pay and benefits
  • Match charitable donations up to $100USD
  • Flexible, reasonable work-from-home arrangements whenever possible
Company Values
  • Honest
  • Inspired
  • Driven
  • Purposeful
  • Real
  • Equal