Demo Software Engineer

About the Opportunity

As a Demo Software Engineer you will be responsible for developing digital applications showcasing the use of Contentful within well-established categories and emerging areas. You will be the first to see new product features and play a critical role in bringing them to the market by building demos featured in product launches, analyst calls and annual customer conferences. In the off-season, you will help Contentful users get the most out of the product by developing how-to guides and tutorials, recording technical videos, and - occasionally - conducting in-person workshops.

This is a hands-on position that requires solid development skills and experience in shipping successful digital applications. You will be routinely asked to create things from scratch and craft delightful interaction loops, so creative thinking and good UX instincts are important for this role. Expect to be working on a wide range of tasks - frontend, backend, QA, devops - and a diverse set of projects spanning web, mobile, internal tooling, and AI. The demo team operates a modern technology stack and has a lot of say in deciding what tools and architectural patterns to use on the job.  

While the core Demo team is small, we work with numerous stakeholders to deliver on our goals. We partner with Sales, Product, Engineering and Partnership teams to identify key business requirements and technical specifications for demo assets. We are experienced at augmenting our team with freelancers, agencies, and partners when tackling large-scale development projects. And we work closely with other marketing teams to drive product adoption through long-term educational programs and ad hoc campaigns.

What to expect?

Be a part of an agile development team with a high impact across the organization: 

• Support popular customer use cases and enable integrations with leading cloud providers, AI services and SaaS vendors.
• Identify high-value technical problems and prototype quick solutions in the form of components, apps, integrations or full-fledged demo environments to address them. 
• Master technical topics underpinning effective use of the Contentful platform, including content modeling, design systems, content orchestration, composable architectures, etc.
• Develop expertise in using the customer-facing Contentful platform (e.g. APIs, CLI, webhooks, Forma36 design system, App framework, etc.) and internal systems (e.g. monitoring, deployment, AI-assisted development work)
• Effectively leverage devops infrastructure and AI tools to automate repetitive tasks, conduct effective QA, and support end-to-end workflows for internal users
• Prototype new integrations with our tech partners (among them OpenAI, Vercel, Algolia, Commercetools, Bynder, Ninetailed, Slack)
• Collaborate with Sales Engineering, Developer Relations, Solutions Architecture, and Product Marketing to create polished demo sites and apps
• Collaborate with Product Management, Engineering, and Design to implement new features in demo environments and provide effective product feedback
• Coach junior engineers and peers, act as a tech lead for cross-functional projects  and projects delivered by external contractors

What you need to be successful

• 6+ years of software development experience and/or systems engineering experience
• Strong technical experience with JavaScript, TypeScript and React
• Solid understanding of modern frontend frameworks (React/Vue/Svelte)
• Extensive experience working with APIs (including GraphQL API)
• Understanding of CI/CD workflows and devops best practices
• Ability to identify and prioritize high-impact problems and independently deliver solutions that provide reasonable effort/quality trade-offs 
• Innate curiosity and ability to empathize with end users
• Good communication skills and ability to present complex technical concepts in an accessible way
• Proactive attitude and ability to master new topics quickly (there is a lot to learn on the job)
• Experience in full-stack development, working with AI, implementing design systems in production, launching mobile apps, and leading product development workshops is a plus

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

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