Compensation Overview

Critical Mass is hiring a Project Manager to work in our LA office!  As a Project Manager, you’re a visionary, an eager learner, and someone who thrives on immersing themselves in the essence of a client’s brand, business, and customer base.  Our team is all about turning innovative ideas into reality.  You will be working with a dynamic, cross-functional team on a journey to create digital experiences that not only transform customer lives but also shatter client expectations.  It’s more than just meeting goals; it’s about exceeding them in style!  Your superpower is proactive communication. You’re the bridge between our clients, our talented project teams, and our partner agencies.

You will:

• Collaborate with the team to align with project objectives and leverage client insights
• Engage in client and internal meetings, providing valuable insights and updates
• Craft compelling client materials that convey project progress and outcomes
• Execute projects meticulously, adhering to established procedures and client expectations
• Identify opportunities for process improvement and implement solutions
• Proactively identify, analyze, prioritize, mitigate, and communicate potential project risks
• Skillfully develop and manage project budgets, revenue, purchase orders, and invoices
• Cultivate a positive and collaborative team environment, fostering creativity and excellence

You have:

• A minimum of 2-4 years of experience in managing various digital project types, including marketing campaigns, design production, and creative automation, with a focus on paid social, banner ads, mid-funnel, and lower-funnel strategies – agency experience is a plus
• Strong understanding of project management principles, methods, and techniques
• Quick decision-making abilities and adeptness at implementing solutions
• Advanced negotiation, communication, writing, and organizational skills with meticulous attention to detail and a receptive attitude towards feedback
• Experience managing internal and partner agency teams in an IAT environment within a fast moving setting
• Demonstrated ability to carry conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies
• Proven presentation, management, and facilitation skills
• The ability to stay focused on driving goals, especially in high-pressure situations

Nice to have:

• Agency experience
• Previous experience in client services role would be highly beneficial
• Familiarity with Celtra is a plus

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 15 affinity groups
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.