Assistant Operations Manager
Posted on 2/9/2024
Parallel Wireless designs and maintains cellular networks.
Clermont, FL, USA
Experience Level
Desired Skills
Customer Service
Sales & Account Management
Operations & Logistics
Customer Success & Support
  • Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
  • 1-2 years of supervisory experience
  • Microsoft Office Suite proficient to advance level
  • Must be flexible regarding work schedule, including evenings, weekends, and holidays
  • Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue
  • Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations
  • Responsible for driving sales to meet and exceed targets
  • Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets
  • Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance
  • Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals
  • Responsible for the store’s daily presentation including visual direction
  • Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store
  • Responsible for staff time management including timekeeping, scheduling, and creating store schedules
  • Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided
  • Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels
  • Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies
Desired Qualifications
  • Proven operations, retail, and cannabis industry experience