Payer Relationship Manager
Posted on 4/3/2024
Alma

201-500 employees

Mental health care
Company Overview
Alma believes when providers have the support they need, mental health care gets better for everyone. They're pioneering a new model for mental health care — one that gives providers the autonomy of a private practice with the support of the Alma platform.
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Sales & Account Management
Customer Success Management
Strategic Account Management
Requirements
  • Exceptional interpersonal and communication skills
  • Proven 3-4 year track record in account management within the healthcare, insurance, or technology sectors
  • Creative thinker with strong analytical skills
  • Ability to collaborate effectively across teams
  • Experience in a fast-paced start-up environment
Responsibilities
  • Serve as the primary point of contact for assigned payer accounts
  • Understand the unique needs and goals of each payer
  • Engage proactively with payers to provide timely support
  • Coordinate with internal teams to ensure successful onboarding and ongoing support of payer partners
  • Identify potential issues and proactively address concerns
  • Collaborate with cross-functional teams to identify strategic partnership and expansion opportunities within existing payer relationships